EMD COURSE V14 ACTUAL FINAL EXAM QUESTIONS AND CORRECT DETAILED
ANSWERS - VERIFIED ANSWERS ALREADY GRADED A+ NEW GUARANTEED
A second-party caller reports that a 45-year-old female has been bitten by a snake. Key
Questioning finds:
snake is now dead
patient is alert
no difficulty breathing or swallowing
What is the most appropriate Determinant Code? - CORRECT ANSWER 2-D-4
An effective quality improvement program includes case review, feedback, and: - CORRECT
ANSWER continuing dispatch education (CDE)
MPDS words or phrases that have a specific dispatch definition are marked using: - CORRECT
ANSWER all uppercase text (all capital letters)
The Priority Symptoms are: - CORRECT ANSWER abnormal breathing, chest pain/discomfort
(any), decreased level of consciousness, and SERIOUS hemorrhage
An alert, 34-year-old, first-party caller reports that he is having chest pain. Key Questioning finds:
slight difficulty breathing
no difficulty speaking between breaths
clammy
no history of heart attack or angina
no drugs or medications in the past 12 hours
What is the most appropriate Determinant Code? - CORRECT ANSWER 10-D-4
When using the MPDS, actual response assignments and emergency modes (lights-and-siren vs.
no lights-and-siren) are predetermined by: - CORRECT ANSWER local Medical Control and EMS
Administration
You are using the Stroke Diagnostic Tool. The caller reports:
slight difference in smile
one arm higher than other (both raised, but unequally)
said "The early bird catches the worm" correctly
This should be considered: - CORRECT ANSWER STRONG evidence of stroke
Which of the following is the best definition for "cervical cerclage"? - CORRECT ANSWER a
surgical procedure meant to prevent premature dilation of the cervix and, therefore, premature
labor
,A second-party caller reports that his 85-year-old sister says her heart is beating way too fast and
she needs to go to the doctor. The patient is awake and breathing effectively. Immediately after
completing Case Entry interrogation, you should go to: - CORRECT ANSWER Protocol 19: Heart
Problems/A.I.C.D
A second-party caller reports that her 42-year-old husband is currently having a seizure. During
Case Entry, the caller reports that the patient is not awake and is not breathing, but is still
seizing. What is the most appropriate Chief Complaint Protocol to use for this case? - CORRECT
ANSWER Convulsions/Seizures
Which of the following is the best definition for "repetitive persistence"? - CORRECT ANSWER A
calming technique in which the calltaker repeats a phrase verbatim using a firm but caring tone.
The phrase should contain both an action and a reason for the action.
A second-party caller reports that her 81-year-old mother just fell (ground level) and may have
broken her hip. During Case Entry, the caller reports that the patient is awake and breathing. In
response to Key Question 2 on Protocol 17, the caller reports that the patient was dizzy and may
have fainted. What should you do next? - CORRECT ANSWER Shunt to Protocol 31.
In response to Case Entry Question 3, the caller reports that her 34-year-old husband
accidentally set himself on fire while using gasoline to ignite a campfire. The man is still on fire.
What should you do next? - CORRECT ANSWER Immediately initiate a 7-E-1 response and
provide the appropriate Case Entry PDIs.
If the EMD does not understand the caller's language well enough to determine a Chief
Complaint and no one on duty is able to assist, the EMD should: - CORRECT ANSWER send 32-
B-4, immediately contact a language line service, if available, and reconfigure as appropriate.
If the caller believes a DNR (Do Not Resuscitate Order) should be ignored or is uncertain if a DNR
is valid or in place, an appropriate response and resuscitation attempt should be made. -
CORRECT ANSWER true
Key Question 1 on Protocol 16 is "Is s/he completely alert (responding appropriately)?"
According to MPDS standards, it is acceptable to read this question as "Is she completely alert
and responding appropriately?" - CORRECT ANSWER false
What is the most appropriate Chief Complaint Protocol to use when the caller is reporting
autonomic dysreflexia/hyperreflexia? - CORRECT ANSWER 26: Sick Person (Specific Diagnosis)
Most emergency callers are uncooperative or hysterical. - CORRECT ANSWER false
There is no way over the phone to tell whether STROKE-like symptoms are from a TIA
(TRANSIENT ISCHEMIC ATTACK) or an acute STROKE. - CORRECT ANSWER true
, A second-party caller reports that his 52-year-old wife is complaining of abdominal pain. The
patient:
is completely alert
is breathing effectively
has never been diagnosed with an aortic aneurysm
describes the pain as a dull ache
nearly fainted trying to get out of bed
has pain below the belly button (navel)
What is the most appropriate Determinant Code? - CORRECT ANSWER 1-C-3
A second-party caller reports that a 28-year-old female has just been struck by lightning. The
patient is currently unconscious and not breathing at all. Which pathway should be selected on
Protocol C, Panel 4? - CORRECT ANSWER Ventilations (V) 1st
When using Protocol 22, which of the following body parts is considered PERIPHERAL? -
CORRECT ANSWER hand
The International Academies of Emergency Dispatch recommends that emergency dispatchers
verify the address and callback number by repeating the information back to the caller. -
CORRECT ANSWER false
A second-party caller reports that an unconscious man is slumped over the steering wheel of his
car in the parking lot of her apartment complex. The caller does not know if the patient is
breathing. A note attached to the driver's side window says "Warning! Dangerous chemicals
inside!" What is the most appropriate Chief Complaint Protocol to use for this case? - CORRECT
ANSWER 8: Carbon Monoxide/Inhalation/HAZMAT/CBRN
In response to Case Entry Question 3, a 10-year-old caller reports that he believes his 16-year-
old sister has drowned. She is currently at the bottom of the family swimming pool. What should
you do next? - CORRECT ANSWER Send 14-E-2, provide Case Entry PDIs a and c, and then
return to questioning.
Which of the following lists contains the four elements necessary to prove negligence in a court
of law? - CORRECT ANSWER duty, breach of duty, damage, causation
You are providing Childbirth-Delivery instructions from Protocol F. In response to the operant
question on Panel 10, "Is the afterbirth (placenta) out yet?" the caller reports that the afterbirth
is not out, but the mother is experiencing serious cramping. What should you do next? -
CORRECT ANSWER Link to Panel 37.
A second-party caller is reporting an assault on a 26-year-old male patient. Key Questioning
finds:
no SERIOUS bleeding
completely alert
ANSWERS - VERIFIED ANSWERS ALREADY GRADED A+ NEW GUARANTEED
A second-party caller reports that a 45-year-old female has been bitten by a snake. Key
Questioning finds:
snake is now dead
patient is alert
no difficulty breathing or swallowing
What is the most appropriate Determinant Code? - CORRECT ANSWER 2-D-4
An effective quality improvement program includes case review, feedback, and: - CORRECT
ANSWER continuing dispatch education (CDE)
MPDS words or phrases that have a specific dispatch definition are marked using: - CORRECT
ANSWER all uppercase text (all capital letters)
The Priority Symptoms are: - CORRECT ANSWER abnormal breathing, chest pain/discomfort
(any), decreased level of consciousness, and SERIOUS hemorrhage
An alert, 34-year-old, first-party caller reports that he is having chest pain. Key Questioning finds:
slight difficulty breathing
no difficulty speaking between breaths
clammy
no history of heart attack or angina
no drugs or medications in the past 12 hours
What is the most appropriate Determinant Code? - CORRECT ANSWER 10-D-4
When using the MPDS, actual response assignments and emergency modes (lights-and-siren vs.
no lights-and-siren) are predetermined by: - CORRECT ANSWER local Medical Control and EMS
Administration
You are using the Stroke Diagnostic Tool. The caller reports:
slight difference in smile
one arm higher than other (both raised, but unequally)
said "The early bird catches the worm" correctly
This should be considered: - CORRECT ANSWER STRONG evidence of stroke
Which of the following is the best definition for "cervical cerclage"? - CORRECT ANSWER a
surgical procedure meant to prevent premature dilation of the cervix and, therefore, premature
labor
,A second-party caller reports that his 85-year-old sister says her heart is beating way too fast and
she needs to go to the doctor. The patient is awake and breathing effectively. Immediately after
completing Case Entry interrogation, you should go to: - CORRECT ANSWER Protocol 19: Heart
Problems/A.I.C.D
A second-party caller reports that her 42-year-old husband is currently having a seizure. During
Case Entry, the caller reports that the patient is not awake and is not breathing, but is still
seizing. What is the most appropriate Chief Complaint Protocol to use for this case? - CORRECT
ANSWER Convulsions/Seizures
Which of the following is the best definition for "repetitive persistence"? - CORRECT ANSWER A
calming technique in which the calltaker repeats a phrase verbatim using a firm but caring tone.
The phrase should contain both an action and a reason for the action.
A second-party caller reports that her 81-year-old mother just fell (ground level) and may have
broken her hip. During Case Entry, the caller reports that the patient is awake and breathing. In
response to Key Question 2 on Protocol 17, the caller reports that the patient was dizzy and may
have fainted. What should you do next? - CORRECT ANSWER Shunt to Protocol 31.
In response to Case Entry Question 3, the caller reports that her 34-year-old husband
accidentally set himself on fire while using gasoline to ignite a campfire. The man is still on fire.
What should you do next? - CORRECT ANSWER Immediately initiate a 7-E-1 response and
provide the appropriate Case Entry PDIs.
If the EMD does not understand the caller's language well enough to determine a Chief
Complaint and no one on duty is able to assist, the EMD should: - CORRECT ANSWER send 32-
B-4, immediately contact a language line service, if available, and reconfigure as appropriate.
If the caller believes a DNR (Do Not Resuscitate Order) should be ignored or is uncertain if a DNR
is valid or in place, an appropriate response and resuscitation attempt should be made. -
CORRECT ANSWER true
Key Question 1 on Protocol 16 is "Is s/he completely alert (responding appropriately)?"
According to MPDS standards, it is acceptable to read this question as "Is she completely alert
and responding appropriately?" - CORRECT ANSWER false
What is the most appropriate Chief Complaint Protocol to use when the caller is reporting
autonomic dysreflexia/hyperreflexia? - CORRECT ANSWER 26: Sick Person (Specific Diagnosis)
Most emergency callers are uncooperative or hysterical. - CORRECT ANSWER false
There is no way over the phone to tell whether STROKE-like symptoms are from a TIA
(TRANSIENT ISCHEMIC ATTACK) or an acute STROKE. - CORRECT ANSWER true
, A second-party caller reports that his 52-year-old wife is complaining of abdominal pain. The
patient:
is completely alert
is breathing effectively
has never been diagnosed with an aortic aneurysm
describes the pain as a dull ache
nearly fainted trying to get out of bed
has pain below the belly button (navel)
What is the most appropriate Determinant Code? - CORRECT ANSWER 1-C-3
A second-party caller reports that a 28-year-old female has just been struck by lightning. The
patient is currently unconscious and not breathing at all. Which pathway should be selected on
Protocol C, Panel 4? - CORRECT ANSWER Ventilations (V) 1st
When using Protocol 22, which of the following body parts is considered PERIPHERAL? -
CORRECT ANSWER hand
The International Academies of Emergency Dispatch recommends that emergency dispatchers
verify the address and callback number by repeating the information back to the caller. -
CORRECT ANSWER false
A second-party caller reports that an unconscious man is slumped over the steering wheel of his
car in the parking lot of her apartment complex. The caller does not know if the patient is
breathing. A note attached to the driver's side window says "Warning! Dangerous chemicals
inside!" What is the most appropriate Chief Complaint Protocol to use for this case? - CORRECT
ANSWER 8: Carbon Monoxide/Inhalation/HAZMAT/CBRN
In response to Case Entry Question 3, a 10-year-old caller reports that he believes his 16-year-
old sister has drowned. She is currently at the bottom of the family swimming pool. What should
you do next? - CORRECT ANSWER Send 14-E-2, provide Case Entry PDIs a and c, and then
return to questioning.
Which of the following lists contains the four elements necessary to prove negligence in a court
of law? - CORRECT ANSWER duty, breach of duty, damage, causation
You are providing Childbirth-Delivery instructions from Protocol F. In response to the operant
question on Panel 10, "Is the afterbirth (placenta) out yet?" the caller reports that the afterbirth
is not out, but the mother is experiencing serious cramping. What should you do next? -
CORRECT ANSWER Link to Panel 37.
A second-party caller is reporting an assault on a 26-year-old male patient. Key Questioning
finds:
no SERIOUS bleeding
completely alert
