Test Bank for Essentials of MIS, 14th
Edition, Kenneth C. Laudon Jane P. Laudon.
All 12 Chapters
Test Bank Page 1
,Test Bank for Essentials of MIS, 14th Edition, Kenneth C. Laudon Jane P. Laudon. All 12 Chapters
Management Information Systems, 14e (Laudon)
Chapter 1 Information Systems in Global Business Today
1) The six important business objectives of information technology are new products, services,
and business models; customer and supplier intimacy; survival; competitive advantage;
operational excellence; and
A) improved flexibility.
B) improved decision making.
C) improved business practices.
D) improved efficiency.
E) improved business value.
Answer: B
Page Ref: 13
Difficulty: Easy
AACSB: Information technology
CASE: Concept
LO: 1.1: How are information systems transforming business, and why are they so essential for
running and managing a business today?
2) Verizon Corporation's use of a Web-based digital dashboard to provide managers with precise
real-time information illustrates which business objective?
A) improved flexibility
B) improved decision making
Test Bank Page 2
,Test Bank for Essentials of MIS, 14th Edition, Kenneth C. Laudon Jane P. Laudon. All 12 Chapters
C) competitive advantage
D) survival
E) customer and supplier intimacy
Answer: B
Page Ref: 15
Difficulty: Difficult
AACSB: Information technology
CASE: Synthesis
LO: 1.1: How are information systems transforming business, and why are they so essential for
running and managing a business today?
3) Which wof wthe wfollowing wchoices wmay wlead wto wcompetitive wadvantage?
1. wnew wproducts, wservices, wand wbusiness wmodels; w2. wcharging wless wfor wsuperior
wproducts; w3. w responding wto wcustomers win wreal wtime?
A) 1 wonly
B) 1 wand w2
C) 2 wand w3
D) 1 wand w3
E) 1, w2,
wand w3
w Answer: w
wD w Page
wRef: w15
Test Bank Page 3
, Test Bank for Essentials of MIS, 14th Edition, Kenneth C. Laudon Jane P. Laudon. All 12 Chapters
Difficulty: w wDifficult
AACSB: w wAnalytical wthinking
Test Bank Page 4