MGMT 4th Canadian Edition By Chuck Williams, Terri Champion, Ike Hall (Test Bank).pdf

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Chapterf01:fManagementf
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CopyrightfCengagefLearning.fPoweredfbyfCognero.f
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1.fWhichfofftheffollowingfisfdefinedfasfgettingfworkfdonefthroughfothers?f
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a.ffOrientationf
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b.ffMarketingf
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c.ffManagementf
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d.ffAccountingf
ANSWER:fffcf
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2.fWhenfRosafwasfhiredfbyfGrahamfServicesfInc.ftofheadfitsfcustomerfservicefoperations,fshefw
asftoldfthatfherfrolef
involvedfsupervisingfthefworkfoffherfemployeesfandfensuringfthatftheyfdidftheirfjobsfwell.fRos
a’sfjobfisfrelatedftof_____.f
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a.ffmarketingf
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b.ffrecruitmentf
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c.ffmanagementf
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d.fffinancef
ANSWER:fffcf
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3.fAtfTroystenfInc.,fafconstructionfcompany,fEdward’sfjobfresponsibilitiesfincludefmonitoringft
hefworkfcarriedfoutfbyfthef
company'sfsitefengineers.fHefisfalsofresponsiblefforfensuringfthatfallfthefengineersfarefprovide
dfwithfamplefguidancefandf
supervisionfsofthatftheyfcanfperformfallfthefassignedftasksftofthefbestfofftheirfability.fInfthefgiv
enfscenario,fEdward’sfjobf
isfrelatedftof_____.f
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a.ffaccountingf
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b.ffsalesf
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c.ffmanagementf
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d.ffproductionf
ANSWER:fffcf
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,f

4.fRelishfInc.fisfaffruitfjuicefmanufacturingfcompany.fThefcompanyfensuresfthatfrawfmaterialsf
areffullyfutilized.fItfalsof
makesfsurefthatfminimalfwastefisfproduced.fThefjuicefextractingfandfpackagingfunitsfoffthefco
mpanyfarefdesignedfinfsuchf
afwayfthatfthefqualityfoffitsfproductsfisfmaintainedfwithfminimalfcosts.fRelishfisfinvolvedfinfach
ievingf_____.f
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a.ffeffectivenessf
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b.ffefficiencyf
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c.ffautonomyf
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d.ffpowerf
ANSWER:fffbf
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5.fTrentfAutomobilesfInc.fwasfexpectingfaflargefshipmentfoffscrapfmetalfafweekfearlier.fSinceft
hefshipmentfdidfnotfarrivef
onftime,fthefsupplyfmanagerfatfTrentfAutomobilesfwasfforcedftofplacefanotherforderfforfthefsa
mefquantityfoffscrapfmetalf
fromfaflocalfmanufacturer.fAsfafresult,fitsfcarfmanufacturingfprocessesfwasfdelayedfandfexpen
sesfincreased.fInfthisf
scenario,fTrentfAutomobilesfisfdemonstratingfaflackfoff_____.f
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a.ffsynergyf
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b.ffdisintermediationf
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c.ffautomationf
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d.ffefficiencyf
ANSWER:fffdf
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6.fTofreducefmanualferrors,fDebronthfInc.,fafmachineryfmanufacturingfcompany,fautomatedf
mostfoffitsfproductionf
DOWNLOADfTHEfTestfBankfforfMGMTf12thfEditionfWilliams
mynursytest.store
Name:fff
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f Class:fff
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f Date:fff
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Chapterf01:fManagementf
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CopyrightfCengagefLearning.fPoweredfbyfCognero.f
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processesfusingfcomputerfnumericfcontrolf(CNC)fmachines.fThisfreducedftheflaborfcost,fwasta
gefoffrawfmaterials,fandf

,rejectionfofffinishedfgoodsfdueftofqualityfissues.fInfthefcontextfoffmanagement,fthefautomation
foffproductionfprocessesfatf

DebronthfInc.fexemplifiesf_____.f
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a.ffsynergyf
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b.ffefficiencyf
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c.ffautonomyf
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d.ffcontingencyf
ANSWER:fffbf
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7.fWhichfofftheffollowingfinvolvesfaccomplishingftasksfthatfhelpffulfillforganizationalfobjective
s?f
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a.ffEffectivenessf
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b.ffEquityf
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c.ffSynergyf
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d.ffRetrenchmentf
ANSWER:fffaf
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8.fVenusfDiner,faffast-
foodfrestaurant,fhasfinstalledftwofadditionalfbillingfcountersftofreducefwaitingftimefforfitsf
customers.fThisfhasfhelpedfthefrestaurantfimprovefitsfcustomerfservicefandfsatisfaction.fThisfs
cenariofillustratesfthatf
VenusfDinerfisfstrivingfforf_____.f
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a.ffeffectivenessf
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b.ffconsistencyf
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c.ffsynergyf
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d.ffcohesivenessf
ANSWER:fffaf
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9.fCalverdfBankfwasfonefofftheffirstfbanksftofopenfafbranchfinfthefruralfcountyfoffShirles.fEvenfa
fterfmanyfotherfbanksf
openedftheirfbranchesfinfShirles,fCalverdfBankfcontinuesftofhavefthefbiggestfmarketfsharefbec
ausefoffitsfexcellentf
customerfservice.fInfthefcontextfoffmanagement,fthefShirlesfbranchfoffCalverdfBankfillustratesf
_____.f
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a.ffsynergyf
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b.ffefficiencyf
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c.ffautonomyf

, ff

d.ffeffectivenessf
ANSWER:fffdf
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10.fProvidingfafgreatfshoppingfexperienceftofcustomersfisfonefoffthefimportantfobjectivesfoffP
urplefFashionsfInc.,faf
clothingfstore.fTofachievefthisfobjective,fthefcompanyfhasfafteamfoffcommittedfcustomerfservi
cefprofessionals,fwhosefjobf
isftofensurefthatfcustomersfgetfexactlyfwhatftheyfwant.fThisfscenariofillustratesfthatfPurplefFa
shionsfisftryingftofachievef
_____.f
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a.fforganizationalfcommitmentf
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b.ffemployeefproductivityf
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c.ffemployeefsatisfactionf
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d.fforganizationalfeffectivenessf
ANSWER:fffdf
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11.fInfthefcontextfoffmanagementffunctions,fwhichfofftheffollowingfisftruefoffplanning?f
DOWNLOADfTHEfTestfBankfforfMGMTf12thfEditionfWilliams
mynursytest.store
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f Class:fff
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f Date:fff
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Chapterf01:fManagementf
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CopyrightfCengagefLearning.fPoweredfbyfCognero.f
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a.ffItfisfonefoffthefbestfwaysftofimprovefperformance.f
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b.ffItfisftheflastffunctionfoffmanagement.f
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c.ffItfinvolvesfmonitoringfprogressftowardfgoalfachievement.f
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d.ffItfinvolvesfhiringfandfleadingfworkers.f
ANSWER:fffaf
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12.fIdentifyfaftruefstatementfaboutfplanning.f
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a.ffItfisfthefprocessfoffmonitoringfprogressftowardfgoalfachievement.f
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b.ffItfinvolvesfdecidingfwherefdecisionsfwillfbefmade.f
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c.ffItfencouragesfemployeesftofengagefinfbehaviorsfdirectlyfrelatedftofgoalfaccomplishment.f
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