Prep Questions With Correct Answers (100%
Correct Answers) Salesforce Admin 201 Test
Latest 2025 Test Bank (Brand New!)
When creating a new user, what information is captured on the user record? Select
2 answers
A. Profile assigned to the user
B. List of apps that the user can access
C. Name, email address, and username of the user
D. User interface settings that can be enabled for the user
A, C
What should an administrator use to disable access to a custom application for a
group of users?
A. Profiles
B. Sharing rules
C. Web tabs
D. Page layouts
A
What component in Salesforce is similar to a table of data?
A. Record
B. Field
C. App
D. Object
D
If you are added to a Sales Team with read/write access you then have the ability
to extend sharing on the opportunity to other users.
A. True
B. False
B
pg. 1
,A Workflow rule can only be triggered when a record is created.
A. True
B. False
B
What features provides an automated way to obtain a complete set of Salesforce
data for archiving?
Select 2 answers
A. Data Import Wizard
B. Data export service
C. Data loader
D. Reports
B, C
The difference between an opportunity record type and a sales process is:
A.The sales process controls the stage field, the record type controls all other
picklist fields
B.The record type controls the stage field, the sales process controls all other
picklist fields
C.The record type controls the picklist fields
D.The sales process controls all picklist fields
A
Which action must be taken to view contacts associated with a case in the console?
A.The related lists on the case page layout must be modified
B.The custom links on the case page layout must be modified
C.The related object on the case page layout must be modified
D.The mini page layout on the case page layout must be modified
D
How can an administrator limit the data in a report to only show accounts where
the annual revenue is greater than 5 million dollars?
A. Sort the report by the Annual Revenue field.
B. Summarize the report by the Annual Revenue field.
C. Group the report by the Annual Revenue field.
D. Filter the report by the Annual Revenue field.
D
pg. 2
,What does field-level security control?
A. Which fields are automatically generated by the system.
B. Which fields users can view and edit based on their profile.
C. Which fields are required in the user interface.
D. Which fields are encrypted to users based on their profile
B
What types of dashboard components display the grand totals from the bottom of a
report?
Select 2 correct answers.
A. Table
B. Gauge
C. Metric
D. Chart
B, C
AW Computing uses a private sharing model for opportunities. What opportunities
will a sales rep see when he drills down to an opportunity source report from a
dashboard component?
A. Only opportunities that the running user of the dashboard can access.
B. Only opportunities that the sales rep can access.
C. Only opportunities that the running user of the report can access.
D. All opportunities in the organization.
B
A workflow rule contains an action that sends a task to a role called Global Sales
Managers, which includes multiple users. When the workflow rule is triggered, to
whom will the task be assigned?
A. All users in the Global Sales Managers role.
B. The owner of the record that triggered the workflow rule.
C. A single user in the Global Sales Managers role.
D. The default workflow user.
B
You must be a user of salesforce.com in order to Receive an email notification in
the case escalation process:
pg. 3
, A. True
B. False
B
Universally required fields always display on edit pages regardless of field- level
security.
A. True
B. False
A
The automated case user will be listed on the case history for all actions that are
system defined, including:
Select 3 answers.
A. When a case is automatically assigned using assignment rules
B. When a case is escalated
C. When a case is created online via Web-to-Case
D. When a Workflow is Triggered
A, B, C
Organization-Wide Default Sharing Rule for Calendar Access Default is as
Follows:
A. Hide Details
B. Hide Details and Add Events
C. Show Details
D. Show Details and Add Events
B
Maximum number of values allowed in a controlling field is:
A. 500
B. 100
C. 300
D. 200
C
How does a user navigate from an Account record to a related Contact record?
A. Lookup Field
B. Related List
pg. 4