DSS Chapter 2 Questions with Correct Answers Graded A+
project - Answers A temporary activity a company undertakes to create a unique product, service, or
result
metrics - Answers Measurements that evaluate results to determine whether a project is meeting its
goals
Critical Success Factors (CSF) - Answers Crucial for business strategy's success (steps to achieve goals and
objectives
Key Performance Indicators (KPI) - Answers measure the progress of the CSFs with quantifiable with
quantifiable metrics
External KPI-Market Share - Answers The portion of the market that a firm captures (external)
Internal KPI-Return on investment - Answers Indicates the earning power of a project
transactional information - Answers Information to support the performing of daily operational or
structured decisions.
Online Transaction Processing - Answers Capturing of transaction and event information using
technology to process, store, and update
transaction processing system - Answers Basic business system that serves the operational level and
assists in making structured decisions
source document - Answers The original transaction record
analytical information - Answers Transactional information to support the performing of managerial
analysis tasks & decisions- examples
online analytical processing - Answers Manipulation of information to create business intelligence in
support of strategic decision making
decision support system - Answers Models information to support managers and business professionals
during the decision-making process
executive information system - Answers A specialized DSS that supports senior level executives within
the organization
granularity - Answers Refers to the level of detail in the model or the decision-making process
visualization - Answers Produces graphical displays of patterns and complex relationships in large
amounts of data
digital dashboard - Answers Tracks KPIs and CSFs by compiling information from multiple sources and
tailoring it to meet user needs
project - Answers A temporary activity a company undertakes to create a unique product, service, or
result
metrics - Answers Measurements that evaluate results to determine whether a project is meeting its
goals
Critical Success Factors (CSF) - Answers Crucial for business strategy's success (steps to achieve goals and
objectives
Key Performance Indicators (KPI) - Answers measure the progress of the CSFs with quantifiable with
quantifiable metrics
External KPI-Market Share - Answers The portion of the market that a firm captures (external)
Internal KPI-Return on investment - Answers Indicates the earning power of a project
transactional information - Answers Information to support the performing of daily operational or
structured decisions.
Online Transaction Processing - Answers Capturing of transaction and event information using
technology to process, store, and update
transaction processing system - Answers Basic business system that serves the operational level and
assists in making structured decisions
source document - Answers The original transaction record
analytical information - Answers Transactional information to support the performing of managerial
analysis tasks & decisions- examples
online analytical processing - Answers Manipulation of information to create business intelligence in
support of strategic decision making
decision support system - Answers Models information to support managers and business professionals
during the decision-making process
executive information system - Answers A specialized DSS that supports senior level executives within
the organization
granularity - Answers Refers to the level of detail in the model or the decision-making process
visualization - Answers Produces graphical displays of patterns and complex relationships in large
amounts of data
digital dashboard - Answers Tracks KPIs and CSFs by compiling information from multiple sources and
tailoring it to meet user needs
