WGU C483
WGU C483 OBJECTIVE ASSESSMENT EXAM
(NEW 2025/ 2026 UPDATE) PRINCIPLES OF
MANAGEMENT | QUESTIONS & ANSWERS|
GRADE A| 100% CORRECT (VERIFIED
SOLUTIONS)
Strategy Implementation Steps - ANS ✓1. Define strategic tasks
2. Assess organization capabilities
3. Develop an implementation agenda
4. Create an implementation plan
Total Quality Management (TQM) - ANS ✓a management philosophy that focuses
on satisfying customers through empowering employees to be an active part of
continuous quality improvement
Quality Gurus - ANS ✓Deming, Juran, Crosby
14 points of quality (WHO CREATED THIS?) - ANS ✓DEMING
1. Create a constant purpose toward improvement.
2. Adopt the new philosophy.
3. Stop depending on inspections.
4. Use a single supplier for any one item.
5. Improve constantly and forever
6. Use training on the job.
7. Don't simply supervise
8. Eliminate fear.Allow people to perform at their best by ensuring that they're not
afraid to express ideas or concerns.
9. Break down barriers between departments.
10. Get rid of unclear slogans.
11. Eliminate management by objectives.
12. Remove barriers to pride of workmanship.
13. Implement education and self-improvement.
14. Make "transformation" everyone's job.
Total Quality Tools and Systems - ANS ✓Six Sigma
ISO 9001
Six Sigma - ANS ✓focuses on the statistical sign for standard deviations(sigma)
which at "6" would translate into less than 3.4 defects/mistakes per million.
WGU C483
, 2
WGU C483
iso 9001 - ANS ✓Established by the international standards organization and used
globally, this quality standards process revolves around eight principles.
Concept of Reingineering - ANS ✓Cutting Costs by focusing on what the customer
wants and how the value chain can be improved
Quality Assurance (QA) - ANS ✓complete system to assure the quality of
products/services. NOT ONLY PROCESS BUT COMPLETE SYSTEM OF
MANAGEMENT (PROACTIVE)
Quality Control - ANS ✓Process that measures and determines the quality level of
products or services (reactive)
quality audit - ANS ✓Periodic, independent, and documented examination and
verification of activities, records, processes and other elements of a quality system to
determine their conformity with the requirements of a quality standard
computer-integrated manufacturing (CIM) - ANS ✓The use of computer-aided design
and computer-aided manufacturing to sequence and optimize a number of
production processes.
Continuous process tech. - ANS ✓Machines/computers do all the work for company
Job Shop - ANS ✓Provides goods/services in low volume/small batch
Right sizing - ANS ✓arriving at the size at which a company performs most
effectively.
Concurrent Engineering - ANS ✓All functions form a design team that develops
specifications, involves customers early, solves potential problems, reduces costs, &
shortens time to market
Bureaucracy - ANS ✓The term bureaucracy refers to a complex organization that
has multilayered systems and processes. The systems and processes that are put in
place effectively make decision-making slow.
flexible factories - ANS ✓Manufacturing plants that have short production runs, are
organized around products, and use decentralized scheduling.
Just-in-time (JIT) - ANS ✓A system that calls for subassemblies and components to
be manufactured in very small lots and delivered to the next stage of the production
process just as they are needed. (Minimize Waste)
WGU C483