Test bank for operations management 14th Edition ISBN 978-1260575712 Questions & Answers Complete Guide A+ Grade Assured!!!! latest update!!!!

TEST BANK for OperationsManagement, 14t
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h Editionby William J Stevenson Chapters 1 -
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19
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,Table of Contents v v




Chapter 01 Introduction to Operations Management Cha pt
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er 02 Competitiveness, Strategy, and ProductivityCha pte
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r 03 Forecasting
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Chapter 04 Product and Service Design Chav v v v v v




pter 04S Reliability
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Chapter 05 Strategic Capacity Planning forhProducts and Services Chap
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ter 05S Decision Theory
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Chapter 06 Process Selection and Facility Layout C
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hapter 07 Work Design and Measurement Chap ter
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07S Learning Curves
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Chapter 08 Location Planning and Analysis C
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hapter 08S The Transportation Model Ch apt
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er 09 Management of Quality Chapter 1 0 Qu
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ality Control v




Chapter 10S Acceptance Sampling v v v




Chapter 11 Aggregate Planning and Master Scheduling C
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hapter 12 MRP and ERP v v v v




Chapter 13 Inventory Management Chapter v v v v v




14 JIT and Lean Operations Chapter 14S Ma
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intenance
Chapter 15 Supply Chain Management Chap v v v v v




ter 16 Scheduling
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Chapter 17 Project Management v v v

,Chapter 18 Management of Waiting Lines C
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hapter 19 LinearhProgramming
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Chapter01Introduction toOperationsManagement v v v v v




Student:


1. Operations managers are responsible for assessing consumer wants and needs and selling and pro
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moting the organization's goods orhservices.
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True False



2. Often, the collective success or failure of companies' operations functions will impact the abil
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ity of a nation to compete with other nations.
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True False



3. Companies are either producing goods or delivering services. This means that only one of the two
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types of operations management strategies are used.
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True False



4. Operations, marketing, and finance function independently of each other in most org
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anizations.
True False



5. The greater the degree of customer involvement, the more challenging the design and ma
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nagement of operations. v v



True False

, 6. Goods producing organizations are not involved in service activities. Tr
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ue False



7. Service operations require additional inventory because of the unpredictability of consumer de
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mand.
True False



8. The value of outputs is measured by the prices customers are willing to pay for goods or servi
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ces.
True False



9. The use of models will guarantee the best possible decisions. Tr
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ue False



10. People who work in the field of operations should have skills that include both knowledge and
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people skills.
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True False



11. Assembly lines achieved productivity but at the expense of standard of living. Tru
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e False



12. The operations manager has primary responsibility for making operations system design de
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cisions, such as system capacity and location of facilities.
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True False



13. The word "technology" is used only to refer to "information technology". Tr
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ue False