BUSI 311
Intro to Healthcare Administration
Midterms Exam Review (Qns & Ans)
2025
1. Which of the following is the primary function of healthcare
administrators?
- a) Providing direct patient care
- b) Managing healthcare facilities
- c) Conducting medical research
- d) Diagnosing and treating diseases
- ANS: b) Managing healthcare facilities
- Rationale: Healthcare administrators are responsible for
managing healthcare facilities, ensuring they operate efficiently
and effectively. They do not typically provide direct patient care,
conduct medical research, or diagnose and treat diseases.
©/2025
,2. What is the term for the systematic process of assessing and
improving healthcare quality?
- a) Quality assurance
- b) Clinical governance
- c) Risk management
- d) Patient advocacy
- ANS: a) Quality assurance
- Rationale: Quality assurance involves the systematic process
of assessing and improving healthcare quality to ensure that
patients receive the best possible care.
3. Which regulatory body is primarily responsible for
accrediting healthcare organizations in the United States?
- a) Centers for Medicare & Medicaid Services (CMS)
- b) Food and Drug Administration (FDA)
- c) The Joint Commission (TJC)
- d) National Institutes of Health (NIH)
- ANS: c) The Joint Commission (TJC)
- Rationale: The Joint Commission (TJC) is the primary
regulatory body responsible for accrediting healthcare
organizations in the United States, ensuring they meet specific
standards of care.
©/2025
, Fill-in-the-Blank
4. ____________ is a management approach that focuses on
continuous improvement in all aspects of an organization.
- ANS: Total Quality Management (TQM)
- Rationale: Total Quality Management (TQM) is a
management approach that emphasizes continuous improvement
in all aspects of an organization to enhance performance and
quality.
5. The term ____________ refers to the ethical principle of
doing good and promoting the well-being of patients.
- ANS: Beneficence
- Rationale: Beneficence is the ethical principle of doing good
and promoting the well-being of patients, ensuring their best
interests are prioritized.
True/False
6. The primary goal of healthcare administrators is to provide
direct patient care.
- ANS: False
- Rationale: The primary goal of healthcare administrators is to
manage healthcare facilities and ensure they operate efficiently,
not to provide direct patient care.
©/2025
, 7. Cost-benefit analysis is a technique used to evaluate the
financial feasibility of healthcare projects.
- ANS: True
- Rationale: Cost-benefit analysis is a technique used to
evaluate the financial feasibility of healthcare projects by
comparing the costs and benefits associated with them.
Multiple Response
8. Which of the following are components of healthcare quality
improvement? (Select all that apply)
- a) Patient safety
- b) Effective communication
- c) Patient satisfaction
- d) Financial incentives
- ANS: a) Patient safety, b) Effective communication, c)
Patient satisfaction
- Rationale: Components of healthcare quality improvement
include patient safety, effective communication, and patient
satisfaction. Financial incentives are not a direct component of
quality improvement.
9. Identify the key stakeholders in healthcare administration:
(Select all that apply)
©/2025
Intro to Healthcare Administration
Midterms Exam Review (Qns & Ans)
2025
1. Which of the following is the primary function of healthcare
administrators?
- a) Providing direct patient care
- b) Managing healthcare facilities
- c) Conducting medical research
- d) Diagnosing and treating diseases
- ANS: b) Managing healthcare facilities
- Rationale: Healthcare administrators are responsible for
managing healthcare facilities, ensuring they operate efficiently
and effectively. They do not typically provide direct patient care,
conduct medical research, or diagnose and treat diseases.
©/2025
,2. What is the term for the systematic process of assessing and
improving healthcare quality?
- a) Quality assurance
- b) Clinical governance
- c) Risk management
- d) Patient advocacy
- ANS: a) Quality assurance
- Rationale: Quality assurance involves the systematic process
of assessing and improving healthcare quality to ensure that
patients receive the best possible care.
3. Which regulatory body is primarily responsible for
accrediting healthcare organizations in the United States?
- a) Centers for Medicare & Medicaid Services (CMS)
- b) Food and Drug Administration (FDA)
- c) The Joint Commission (TJC)
- d) National Institutes of Health (NIH)
- ANS: c) The Joint Commission (TJC)
- Rationale: The Joint Commission (TJC) is the primary
regulatory body responsible for accrediting healthcare
organizations in the United States, ensuring they meet specific
standards of care.
©/2025
, Fill-in-the-Blank
4. ____________ is a management approach that focuses on
continuous improvement in all aspects of an organization.
- ANS: Total Quality Management (TQM)
- Rationale: Total Quality Management (TQM) is a
management approach that emphasizes continuous improvement
in all aspects of an organization to enhance performance and
quality.
5. The term ____________ refers to the ethical principle of
doing good and promoting the well-being of patients.
- ANS: Beneficence
- Rationale: Beneficence is the ethical principle of doing good
and promoting the well-being of patients, ensuring their best
interests are prioritized.
True/False
6. The primary goal of healthcare administrators is to provide
direct patient care.
- ANS: False
- Rationale: The primary goal of healthcare administrators is to
manage healthcare facilities and ensure they operate efficiently,
not to provide direct patient care.
©/2025
, 7. Cost-benefit analysis is a technique used to evaluate the
financial feasibility of healthcare projects.
- ANS: True
- Rationale: Cost-benefit analysis is a technique used to
evaluate the financial feasibility of healthcare projects by
comparing the costs and benefits associated with them.
Multiple Response
8. Which of the following are components of healthcare quality
improvement? (Select all that apply)
- a) Patient safety
- b) Effective communication
- c) Patient satisfaction
- d) Financial incentives
- ANS: a) Patient safety, b) Effective communication, c)
Patient satisfaction
- Rationale: Components of healthcare quality improvement
include patient safety, effective communication, and patient
satisfaction. Financial incentives are not a direct component of
quality improvement.
9. Identify the key stakeholders in healthcare administration:
(Select all that apply)
©/2025
