DUTCH BRO MANIFESTO TRAINING
EXAM WITH ALL QUESTIONS AND
100% CORRECT ANSWERS
You are expected to pass the Flow Check in DBU at a _____% Or higher on
your first attempt twice annually
90%
The founders of Dutch Bros Coffee are?
Dane and Trav Boersma
Where Dutch Bros Coffee was founded
Grants Pass, Oregon
The year Dutch Bros began
1992
Dutch Bros 3 core values are?
Speed, Quality, Service
Which way do you turn the grinder collar for a coarser grind?
To the left, to the left!
Which way do you turn the grinder collar for a finer grind?
To the right, to the right!
The tool used to hold the coffee grind when pressing it
Portafilter
,Which three countries do Dutch Bros' beans come from?
El Salvador, Brazil, Columbia
What's the "safe zone" for milk in the refrigerator?
32-40 degrees Fahrenheit
What's the ideal temperature range for steamed milk?
150-155 degrees Fahrenheit
If a customer asked for "light" Soft Top, by how much do you decrease the
drink base?
1oz.
What are the three parts of the dub shot?
1. The crema
2. The body
3. The heart
"The Dub" is made of how many shots?
2
How many shots go in a small medium and large drink?
Small-2
Medium-2
Large-4
What do we always offer with an Americano?
-Cream
-Sugar
-Ice
What is the #1 Rule?
, Flavor + Shots + Milk
(Always making drinks in this order ensures consistency in drinks and flow in
the stand)
What 3 drinks are apart of the "exceptions"?
1.) Iced Kickers
2.) Iced Annihilator's
3.) Hot and Iced 911's
Iced Kickers, Iced Annihilators, and Hot & Iced 911's get _____ flat scoops of
flavor, unless sugar-free
2
Iced Kickers, Iced Annihilators, and Hot & Iced 911's get two flat scoops of
flavor, unless it is ordered how?
Sugar-free
Iced Drink Rules #1
Iced drinks are available in what sizes?
Small 16oz
Medium 24oz
Large 32oz
Iced Drink Rules #2
Always build iced drinks in what?
A mix cup
Iced Drink Rules #3
What are the mix lines for a small, medium and large drink?
Small: 8oz mix line
Medium: 12oz mix line
EXAM WITH ALL QUESTIONS AND
100% CORRECT ANSWERS
You are expected to pass the Flow Check in DBU at a _____% Or higher on
your first attempt twice annually
90%
The founders of Dutch Bros Coffee are?
Dane and Trav Boersma
Where Dutch Bros Coffee was founded
Grants Pass, Oregon
The year Dutch Bros began
1992
Dutch Bros 3 core values are?
Speed, Quality, Service
Which way do you turn the grinder collar for a coarser grind?
To the left, to the left!
Which way do you turn the grinder collar for a finer grind?
To the right, to the right!
The tool used to hold the coffee grind when pressing it
Portafilter
,Which three countries do Dutch Bros' beans come from?
El Salvador, Brazil, Columbia
What's the "safe zone" for milk in the refrigerator?
32-40 degrees Fahrenheit
What's the ideal temperature range for steamed milk?
150-155 degrees Fahrenheit
If a customer asked for "light" Soft Top, by how much do you decrease the
drink base?
1oz.
What are the three parts of the dub shot?
1. The crema
2. The body
3. The heart
"The Dub" is made of how many shots?
2
How many shots go in a small medium and large drink?
Small-2
Medium-2
Large-4
What do we always offer with an Americano?
-Cream
-Sugar
-Ice
What is the #1 Rule?
, Flavor + Shots + Milk
(Always making drinks in this order ensures consistency in drinks and flow in
the stand)
What 3 drinks are apart of the "exceptions"?
1.) Iced Kickers
2.) Iced Annihilator's
3.) Hot and Iced 911's
Iced Kickers, Iced Annihilators, and Hot & Iced 911's get _____ flat scoops of
flavor, unless sugar-free
2
Iced Kickers, Iced Annihilators, and Hot & Iced 911's get two flat scoops of
flavor, unless it is ordered how?
Sugar-free
Iced Drink Rules #1
Iced drinks are available in what sizes?
Small 16oz
Medium 24oz
Large 32oz
Iced Drink Rules #2
Always build iced drinks in what?
A mix cup
Iced Drink Rules #3
What are the mix lines for a small, medium and large drink?
Small: 8oz mix line
Medium: 12oz mix line
