QDM EXPERT EXAM NEWEST 2025 ACTUAL EXAM
COMPLETE QUESTIONS AND CORRECT DETAILED
ANSWERS (VERIFIED ANSWERS) |ALREADY
GRADED A+
Which of these options applies to QDM? 1 Only my FedEx Opco uses it 2 Only
my department uses it 3 Nobody uses it 4 QDM applies to all functions and
activities - (answer)QDM applies to all functions and activities
The 1-10-100 Rule says that every dollar spent doing things right the first time
avoids - (answer)$100 for the failure
The QDM Principle Measure, Measure, Measure involves measuring... -
(answer)failures, variation, and success
Which principle addresses waste reduction and/or elimination -
(answer)Optimize Business Performance
Which type of activity is the customer willing to pay for - (answer)value-added
activity
Which action does not embody the Be Scientific Principle - (answer)Following
your gut instinct
Which tool is used in a quality improvement project and states the business
objectives - (answer)QAT Charter
Which tool will help determine the scope of my project - (answer)SIPOC
,What tool will help me gain insight into customer expectations - (answer)Voice
of Customer (VOC)
What tool helps link projects to strategic objectives regarding customer
relationships - (answer)Customer Corridor
You should always pilot your solution to ensure it performs as expected -
(answer)False
A diagram used to brainstorm causes of a failure and sort the causes into
categories - (answer)Fishbone
Way of brainstorming that helps to dig beyond initial observations of a
problem's cause - (answer)5 Whys
Which step is not a part of the Launch phase of ABLE 1 Prepare an
implementation plan 2 Define a control plan 3 Build understanding 4 Launch a
full-scale implementation - (answer)Build understandin
Which is not a component of a control plan
1 Flow Chart 2 Evaluation Metrics 3 Performance Goals 4 Contingency/Action
Plans - (answer)Flow Chart
How much a measure deviates from the norm over time - (answer)Variation
A graph that pictures the degree of variation in a process - (answer)Run Chart
, If your targets aren't achieved you should return to the Assess phase and
restart - (answer)False
Repacking equipment to move storage is an example of what type of activity -
(answer)Non-value add
What type of activity is training on a new regulation - (answer)Value enabling
What type of waste can result from under-delivering on a product or service -
(answer)Correction
Which tool helps you to maintain an organized, safe and high-performing way
of working - (answer)5S+1
Identifying and removing core constraints is an example of - (answer)Systems
thinking
Paul can tell with just a glance if a tool is missing. What QDM tool is he using -
(answer)Visual Management
Which change management approach should be used in conditions of high risk
- (answer)Power-coercive
The environmental-adaptive change management approach should be used in
which condition - (answer)When radical change is necessary
The basic assumption of the Normative-re-education approach is that -
(answer)People want to go with the flow
COMPLETE QUESTIONS AND CORRECT DETAILED
ANSWERS (VERIFIED ANSWERS) |ALREADY
GRADED A+
Which of these options applies to QDM? 1 Only my FedEx Opco uses it 2 Only
my department uses it 3 Nobody uses it 4 QDM applies to all functions and
activities - (answer)QDM applies to all functions and activities
The 1-10-100 Rule says that every dollar spent doing things right the first time
avoids - (answer)$100 for the failure
The QDM Principle Measure, Measure, Measure involves measuring... -
(answer)failures, variation, and success
Which principle addresses waste reduction and/or elimination -
(answer)Optimize Business Performance
Which type of activity is the customer willing to pay for - (answer)value-added
activity
Which action does not embody the Be Scientific Principle - (answer)Following
your gut instinct
Which tool is used in a quality improvement project and states the business
objectives - (answer)QAT Charter
Which tool will help determine the scope of my project - (answer)SIPOC
,What tool will help me gain insight into customer expectations - (answer)Voice
of Customer (VOC)
What tool helps link projects to strategic objectives regarding customer
relationships - (answer)Customer Corridor
You should always pilot your solution to ensure it performs as expected -
(answer)False
A diagram used to brainstorm causes of a failure and sort the causes into
categories - (answer)Fishbone
Way of brainstorming that helps to dig beyond initial observations of a
problem's cause - (answer)5 Whys
Which step is not a part of the Launch phase of ABLE 1 Prepare an
implementation plan 2 Define a control plan 3 Build understanding 4 Launch a
full-scale implementation - (answer)Build understandin
Which is not a component of a control plan
1 Flow Chart 2 Evaluation Metrics 3 Performance Goals 4 Contingency/Action
Plans - (answer)Flow Chart
How much a measure deviates from the norm over time - (answer)Variation
A graph that pictures the degree of variation in a process - (answer)Run Chart
, If your targets aren't achieved you should return to the Assess phase and
restart - (answer)False
Repacking equipment to move storage is an example of what type of activity -
(answer)Non-value add
What type of activity is training on a new regulation - (answer)Value enabling
What type of waste can result from under-delivering on a product or service -
(answer)Correction
Which tool helps you to maintain an organized, safe and high-performing way
of working - (answer)5S+1
Identifying and removing core constraints is an example of - (answer)Systems
thinking
Paul can tell with just a glance if a tool is missing. What QDM tool is he using -
(answer)Visual Management
Which change management approach should be used in conditions of high risk
- (answer)Power-coercive
The environmental-adaptive change management approach should be used in
which condition - (answer)When radical change is necessary
The basic assumption of the Normative-re-education approach is that -
(answer)People want to go with the flow
