, Essentials of w
Contemporary
Management
w
Eighth Edition
w
Gareth R. Jones Jennife
w w w
r M. George
w w
RicewUniversity
, w
ESSENTIALS w OFw CONTEMPORARYw MANAGEMENT, w EIGHTHw EDITION
PublishedwbywMcGraw-
HillwEducation,w2wPennwPlaza,wNewwYork,wNYw10121.wCopyrightw©w2019wbyw McGraw-
HillwEducation.wAllwrightswreserved.wPrintedwinwthewUnitedwStateswofwAmerica.wPreviousweditions
©w2017,w2015,wandw2013.wNowpartwofwthiswpublicationwmaywbewreproducedworwdistributedwinwanywf
ormworwbyw anywmeans,worwstoredwinwawdatabaseworwretrievalwsystem,wwithoutwthewpriorwwrittenwcon
sentwofwMcGraw-
Hillw Education,wincluding,wbutwnotwlimitedwto,winwanywnetworkworwotherwelectronicwstorageworwtran
smission,worw broadcastwforwdistancewlearning.
Somewancillaries,wincludingwelectronicwandwprintwcomponents,wmaywnotwbewavailablewtowcustomerswo
utsidew thewUnitedwStates.
Thiswbookwiswprintedwonwacid-
freewpaper.w 1w2w3w4w5w6w7w8w9wLW
Iw22w21w20w19w18
ISBNw 978-1-259-92765-2
MHIDw1-259-92765-2
Director:wMichaelwAblassmier
ProductwDeveloper:wJamiewKoch
ExecutivewMarketingwManager:wDebbiewClare
ContentwProjectwManagers:wRyanwWarczynski;wKeriwJohnson
SeniorwBuyer:wLaurawFuller
SeniorwDesigner:wTaraw McDermott
SeniorwContentwLicensingwSpecialists:wAnnwMariewJanettew
CoverwImage:w©McGraw-
HillwGlobalwEducationwHoldings,wLLCw Compositor:wSPiwGlob
al
Allwcreditswappearingwonwpageworwatwthewendwofwthewbookwarewconsideredwtowbewanwextensionwofwth
ewcopyrightw page.
Libraryw ofw Congressw Cataloging-in-Publicationw Data
Names:w Jones,w Garethw R.,w author.w |w George,w Jenniferw M.,w author.
Title:wEssentialswofwcontemporarywmanagementw/wGarethwR.wJones,wJennif
erwM.w George.
Description:wEighthwedition.w|wNewwYork,wNY:wMcGraw-
HillwEducation,w[2019]w Identifiers:wLCCNw2017043715w|wISBNw9781259
927652w(alk.wpaper)
Subjects:w LCSH:w Management.
Classification:wLCCwHD31w.J5974w2019w|wDDCw658—
dc23wLCwrecordwavailablewatwhttps://lccn.loc.w gov/2017043715
ThewInternetwaddresseswlistedwinwthewtextwwerewaccuratewatwthewtimewofwpublication.wThewinclusionwofwaw
websitew doeswnotwindicatewanwendorsementwbywthewauthorsworwMcGraw-HillwEducation,wandwMcGraw-
HillwEducationw doeswnotwguaranteewthewaccuracywofwthewinformationwpresentedwatwthesewsites.
, mheducation.com/highered
Contemporary
Management
w
Eighth Edition
w
Gareth R. Jones Jennife
w w w
r M. George
w w
RicewUniversity
, w
ESSENTIALS w OFw CONTEMPORARYw MANAGEMENT, w EIGHTHw EDITION
PublishedwbywMcGraw-
HillwEducation,w2wPennwPlaza,wNewwYork,wNYw10121.wCopyrightw©w2019wbyw McGraw-
HillwEducation.wAllwrightswreserved.wPrintedwinwthewUnitedwStateswofwAmerica.wPreviousweditions
©w2017,w2015,wandw2013.wNowpartwofwthiswpublicationwmaywbewreproducedworwdistributedwinwanywf
ormworwbyw anywmeans,worwstoredwinwawdatabaseworwretrievalwsystem,wwithoutwthewpriorwwrittenwcon
sentwofwMcGraw-
Hillw Education,wincluding,wbutwnotwlimitedwto,winwanywnetworkworwotherwelectronicwstorageworwtran
smission,worw broadcastwforwdistancewlearning.
Somewancillaries,wincludingwelectronicwandwprintwcomponents,wmaywnotwbewavailablewtowcustomerswo
utsidew thewUnitedwStates.
Thiswbookwiswprintedwonwacid-
freewpaper.w 1w2w3w4w5w6w7w8w9wLW
Iw22w21w20w19w18
ISBNw 978-1-259-92765-2
MHIDw1-259-92765-2
Director:wMichaelwAblassmier
ProductwDeveloper:wJamiewKoch
ExecutivewMarketingwManager:wDebbiewClare
ContentwProjectwManagers:wRyanwWarczynski;wKeriwJohnson
SeniorwBuyer:wLaurawFuller
SeniorwDesigner:wTaraw McDermott
SeniorwContentwLicensingwSpecialists:wAnnwMariewJanettew
CoverwImage:w©McGraw-
HillwGlobalwEducationwHoldings,wLLCw Compositor:wSPiwGlob
al
Allwcreditswappearingwonwpageworwatwthewendwofwthewbookwarewconsideredwtowbewanwextensionwofwth
ewcopyrightw page.
Libraryw ofw Congressw Cataloging-in-Publicationw Data
Names:w Jones,w Garethw R.,w author.w |w George,w Jenniferw M.,w author.
Title:wEssentialswofwcontemporarywmanagementw/wGarethwR.wJones,wJennif
erwM.w George.
Description:wEighthwedition.w|wNewwYork,wNY:wMcGraw-
HillwEducation,w[2019]w Identifiers:wLCCNw2017043715w|wISBNw9781259
927652w(alk.wpaper)
Subjects:w LCSH:w Management.
Classification:wLCCwHD31w.J5974w2019w|wDDCw658—
dc23wLCwrecordwavailablewatwhttps://lccn.loc.w gov/2017043715
ThewInternetwaddresseswlistedwinwthewtextwwerewaccuratewatwthewtimewofwpublication.wThewinclusionwofwaw
websitew doeswnotwindicatewanwendorsementwbywthewauthorsworwMcGraw-HillwEducation,wandwMcGraw-
HillwEducationw doeswnotwguaranteewthewaccuracywofwthewinformationwpresentedwatwthesewsites.
, mheducation.com/highered
