h h h h h h
An Integrated Approach to Online Marketing 3
h h h h h h
rd Edition by Simon Kingsnorth.
h h h h h
All Chapters 1 - 22
h h h h
,TABLEOF CONTENT h
Chapterh1:hThehfoundatihonshofhdigitalhmarketing.
Pageh:h2
Chapterh2:hUnderstandinghthehdigitalhecosystem
P
ageh:h10
h
Chapterh3:hIntegratinghdigitalhintohwiderhorganizatih
onhstrategyhPageh:h13
Chapterh4:hUnderstandinghthehevolvinghdigitalhconsh
umerhPageh:h17
Chapterh5:hBarriers,hconsiderationshandhdatahprotech
tionhinhdigitalhmarketinghstrategyhPageh:h21hChapterh
6:hEnablinghtechnologieshforhonlinehmarketinghandh
digitalhtransformationhPageh:h25hChapterh7:hPlanninh
ghyourhdigitalhmarketinghstrategyh–
Objectives,hPageh:h29
Chapterh8:hSEOhstrategyhandhorganichtechniqueshPah
geh:h34
Chapterh9:hBuildinghandhoptimizinghahwinninghpaidhsh
earchhstrategyhPageh:h38
Chapterh10:hDisplayhadvertisinghandhprogrammaticht
argetinghPageh:h42
Chapterh11:hTailoringhyourhsocialhmediahstrategyh.hPh
ageh:h45
,Chapterh12:hMarketinghautomation,hmessaginghand
h emailhmarketingh–
thehunsunghheroes.hPageh:h50hChapterh13:hAffiliatesh
schemeshandhpartnershipshtohdeliverhhighlyhtargete
dhleadshPageh:h53
h
Chapterh14:hLeadhgenerationhthathdelivershresultsh.hPh
ageh:h56
Chapterh15:hContenthstrategyh–
h ahkeyhpillarhofhsuccesshPageh:h60
Chapterh16:hPersonalizinghthehcustomerhjourneyhanh
dhdigitalhexperiencehPageh:h65
Chapterh17:hEffectivehExperiencehDesignh(XD)h.hPage
:h69
Chapterh18:hOptimizinghyourhe-
commercehplatformh.hPageh:h72
h
Chapterh19:hManaginghloyalty,hCRMhandhdatah.hPagh
eh:h75
Chapterh20:hMeasuringhsuccesshthroughhdatahanalyt
icshandhreportinghPageh:h80
h
Chapterh21:hProvidinghahsmoothhonlinehservicehandhch
ustomerhexperiencehPageh:h84
Chapterh22:hPuttinghtogetherhyourhdigitalhmarketinh
ghstrategy.hPageh:h87
, DigitalhMarketinghStrategyh3ehbyhSimonhKingsnorth
h Chapterh1:hThehfoundationshofhdigitalhmarketinghTe
shthbank2answers
1. a),hb),hd),he)
2. False
3. c)
4. b)
5. b)
6. c)
7. a)
8. d)
9. True
10. False:
11. b)
12. False
13. c)
14. b)
15. b)
16. True
17. a)
18. c)
19. c)
20. a),hb)