1. What is the primary goal of performance management systems?
A. To punish employees for poor performance
B. To evaluate employee skills
C. To enhance employee motivation and improve performance
D. To increase payroll
Answer: c) To enhance employee motivation and improve performance
Rationale: Performance management systems are designed to provide
ongoing feedback to employees, helping them improve and stay motivated
in their roles.
2. Which of the following is an example of intrinsic motivation for
employees?
A. Receiving a monetary bonus
B. Achieving personal growth and job satisfaction
C. Receiving recognition from peers
D. Attending an external training seminar
Answer: b) Achieving personal growth and job satisfaction
Rationale: Intrinsic motivation stems from within, such as the satisfaction
derived from personal development or finding meaning in one's work.
3. What role does human resources play in managing workplace conflict?
A. To ignore conflicts between employees
,B. To act as mediators and facilitate resolution
C. To punish employees involved in conflicts
D. To promote competition among employees
Answer: b) To act as mediators and facilitate resolution
Rationale: HR professionals help mediate conflicts between employees,
fostering a healthy work environment and resolving issues constructively.
4. What is the primary purpose of employee benefits?
A. To increase employee salaries
B. To provide additional support and value beyond direct wages
C. To reduce the number of employees needed
D. To provide opportunities for career development
Answer: b) To provide additional support and value beyond direct wages
Rationale: Employee benefits, such as health insurance, retirement plans,
and paid time off, offer extra value that enhances job satisfaction and helps
attract and retain talent.
5. What does 'at-will employment' mean?
A. Employees can only be fired for misconduct
B. Employees can be terminated at any time for any legal reason
C. Employees must stay in the job for a specific period
D. Employees can only leave the job with a written notice
Answer: b) Employees can be terminated at any time for any legal reason
, Rationale: At-will employment allows employers to terminate employees at
any time for any lawful reason, as long as the reason is not discriminatory or
in violation of other laws.
6. What is the role of HR in crisis management?
A. To prevent crises from occurring
B. To manage the organization's financial resources during a crisis
C. To ensure effective communication, support, and maintain employee
welfare during a crisis
D. To monitor competitors during a crisis
Answer: c) To ensure effective communication, support, and maintain
employee welfare during a crisis
Rationale: HR plays a crucial role in managing internal communication,
providing support to employees, and ensuring business continuity during a
crisis.
7. What is the purpose of a 'diversity and inclusion' program in HR?
A. To increase company profits
B. To create a workforce that reflects diverse backgrounds and perspectives
C. To reduce costs associated with training
D. To promote only one particular demographic group
Answer: b) To create a workforce that reflects diverse backgrounds and
perspectives
Rationale: Diversity and inclusion programs aim to foster a work
environment where people from various backgrounds feel respected and
valued, promoting innovation and fairness.
A. To punish employees for poor performance
B. To evaluate employee skills
C. To enhance employee motivation and improve performance
D. To increase payroll
Answer: c) To enhance employee motivation and improve performance
Rationale: Performance management systems are designed to provide
ongoing feedback to employees, helping them improve and stay motivated
in their roles.
2. Which of the following is an example of intrinsic motivation for
employees?
A. Receiving a monetary bonus
B. Achieving personal growth and job satisfaction
C. Receiving recognition from peers
D. Attending an external training seminar
Answer: b) Achieving personal growth and job satisfaction
Rationale: Intrinsic motivation stems from within, such as the satisfaction
derived from personal development or finding meaning in one's work.
3. What role does human resources play in managing workplace conflict?
A. To ignore conflicts between employees
,B. To act as mediators and facilitate resolution
C. To punish employees involved in conflicts
D. To promote competition among employees
Answer: b) To act as mediators and facilitate resolution
Rationale: HR professionals help mediate conflicts between employees,
fostering a healthy work environment and resolving issues constructively.
4. What is the primary purpose of employee benefits?
A. To increase employee salaries
B. To provide additional support and value beyond direct wages
C. To reduce the number of employees needed
D. To provide opportunities for career development
Answer: b) To provide additional support and value beyond direct wages
Rationale: Employee benefits, such as health insurance, retirement plans,
and paid time off, offer extra value that enhances job satisfaction and helps
attract and retain talent.
5. What does 'at-will employment' mean?
A. Employees can only be fired for misconduct
B. Employees can be terminated at any time for any legal reason
C. Employees must stay in the job for a specific period
D. Employees can only leave the job with a written notice
Answer: b) Employees can be terminated at any time for any legal reason
, Rationale: At-will employment allows employers to terminate employees at
any time for any lawful reason, as long as the reason is not discriminatory or
in violation of other laws.
6. What is the role of HR in crisis management?
A. To prevent crises from occurring
B. To manage the organization's financial resources during a crisis
C. To ensure effective communication, support, and maintain employee
welfare during a crisis
D. To monitor competitors during a crisis
Answer: c) To ensure effective communication, support, and maintain
employee welfare during a crisis
Rationale: HR plays a crucial role in managing internal communication,
providing support to employees, and ensuring business continuity during a
crisis.
7. What is the purpose of a 'diversity and inclusion' program in HR?
A. To increase company profits
B. To create a workforce that reflects diverse backgrounds and perspectives
C. To reduce costs associated with training
D. To promote only one particular demographic group
Answer: b) To create a workforce that reflects diverse backgrounds and
perspectives
Rationale: Diversity and inclusion programs aim to foster a work
environment where people from various backgrounds feel respected and
valued, promoting innovation and fairness.
