Edition by Hossein Bidgoli, Chapters 1 - 14
, Table of Contents
1. Information Systems in Business.
2. Computers and Their Business Applications.
3. Data and Business Intelligence.
4. Personal, Legal, Ethical, and Organizational Issues.
5. Protecting Information Resources.
6. Data Communication: Delivering Information Anywhere and Anytime.
7. A Connected World.
8. E-Commerce.
9. Global Information Systems.
10. Building Successful Information Systems.
11. Enterprise Systems.
12. Supporting Decisions and Processes.
13. Artificial Intelligence and Automation.
14. Emerging Trends, Technologies, and Applications.
,1. Information Systems in Business.
2.
True / False
1. When repetitive transaction-processing operations are automated, human involvement is increasingly required.
a. True
b. False
ANSWER: False
RATIONALE: Correct
Computers are most beneficial in transaction- processing operations. These operations are
repetitive, such as printing numerous checks, or involve enormous volumes of data, such as
inventory control in a multinational textile company. When these systems are automated,
human involvement is minimal. See 1-3:The Beginning: Transaction-Processing Systems
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Define transaction-processing systems
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.1.3
TOPICS: Information systems Information
systems importance
KEYWORDS: Remember
DATE CREATED: 10/22/2019 1:26 PM
DATE MODIFIED: 11/20/2019 7:17 PM
2. Information systems are broader in scope than information technologies.
a. True
b. False
ANSWER: True
RATIONALE: Correct
Information systems are broader in scope than information technologies, but the two
overlap in many areas. Both are used to help organizations be more competitive and to
improve their overall efficiency and effectiveness. See 1-1: Computers and Information
Systems in Daily Life
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Discuss common applications of computers and information systems.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.1.1
TOPICS: Information systems Information
systems importance
, KEYWORDS: Understand
DATE CREATED: 10/22/2019 1:26 PM
DATE MODIFIED: 10/22/2019 1:26 PM
3. In a management information system (MIS) application, processes are usually methods for performing a task.
a. True
b. False
ANSWER: True
RATIONALE: Correct
In yan yMIS yapplication, yprocesses yare yusually ymethods yfor yperforming ya ytask. ySee y1-4:
yManagement yInformation ySystems
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Define ymanagement yinformation ysystems.
QUESTION yTYPE: True y/ yFalse
HAS yVARIABLES: False
LEARNING yOBJECTIVES: y MIS.10e.1.4
TOPICS: Management yinformation ysystems
KEYWORDS: Remember
DATE yCREATED: 10/22/2019 y1:26 yPM
DATE yMODIFIED: 10/22/2019 y1:26 yPM
4. In ydesigning ya ymanagement yinformation ysystem y(MIS), ythe yfirst ytask yis yto ycollect ydata yand yanalyze yit.
a. True
b. False
ANSWER: False
RATIONALE: Correct
In ydesigning yan yMIS, ythe yfirst ytask yis yto yclearly ydefine ythe ysystem’s yobjectives. ySee
y1-4: yManagement yInformation ySystems
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Define ymanagement yinformation ysystems.
QUESTION yTYPE: True y/ yFalse
HAS yVARIABLES: False
LEARNING yOBJECTIVES: y MIS.10e.1.4
TOPICS: Management yinformation ysystems
KEYWORDS: Remember
DATE yCREATED: 10/22/2019 y1:26 yPM
DATE yMODIFIED: 10/22/2019 y1:26 yPM
5. An yinformation ysystem yshould ycollect ydata yfrom yboth yexternal yand yinternal ysources, yalthough yorganizational
yobjectives yand ythe ytype yof yapplication yalso ydetermine ywhat ysources yto yuse.
a. True