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Job Design - ANSWER>>creating jobs in an organization that can be done effectively and efficiently while
providing meaningful work for the employees
Who created the job characteristics model? - ANSWER>>Hackman and Oldham
Job Characteristics Model - ANSWER>>to better explain how job design can impact employee
satisfaction and job performance
Skill Variety - ANSWER>>extent to which a job requires a worker to use a wide range of different abilities
and skills
Leader-Member (followers) Relations (LMR) - ANSWER>>extent to which the followers like, trust, & are
loyal to their leader
Task Structure - ANSWER>>extent to which the work in performed clear, such that subordinates know
what needs to be done and how to accomplish it
Position Power - ANSWER>>amount of legitimate, reward, & coercive power a leader has by virtue of his
position
Task Identity - ANSWER>>extent to which the job requires the worker to perform all the tasks needed to
fully complete the task
Task Significance - ANSWER>>extent to which the job requires the lives of other people
Autonomy - ANSWER>>the extent to which the employees is allowed to make choices about scheduling
and how best to perform tasks
, Feedback - ANSWER>>extent to which the employees receives clear & direct information on how well
they are performing the task
Contingency Factors: - ANSWER>>pre-conditions for the model to be predictive
Organizational Structure - ANSWER>>the grouping together of jobs into work groups, the delegation of
authority & responsibility within the organization & the formal reporting relationships of employees to
supervisors
Functional Structure - ANSWER>>groups jobs that require similar skills & experience together into a
single work group reporting to the leader of the organization
Divisional Structure - ANSWER>>groups jobs together with people of diverse skills & experience who
collectively focus on either providing specific products or or serving specific groups of customers or
serving specific geographic areas
Matrix Structure - ANSWER>>groups jobs together simultaneously by function and by division
Delegation of Authority - ANSWER>>ultimate authority for decision rests with the shareholders of the
business
Centralized Organizational Structure - ANSWER>>most decisions are made by the senior executives at
the top of the organization
Decentralized Organizational Structure - ANSWER>>many decisions are delegated to lower levels of
management with those managers accountable for the consequences of their decisions
Span of Control - ANSWER>>refers to the number of direct reports assigned to a a manager
Broader the span of control.. - ANSWER>>more direct reports
Narrower span of control.. - ANSWER>>fewer direct reports