WGU C720 All Book Quizzes, Unit Test, Pre-
Assesment, Vocab & Comprehensive Study
Materials to pass the OA
Choose the product below that best represents an example of a physical good or tangible product
manufactured by an organization.
A. Bus transportation
B. Smartphone
C. Hair styling - Answer✔B
Choose the product below that best represents an example of a service or intangible product
provided by an organization.
A. Furniture
B. Apparel (Clothing)
C. Security protection - Answer✔C
Is the following an output or an input?
People - Answer✔Input
Is the following an output or an input?
Services - Answer✔Output
Is the following an output or an input?
Goods - Answer✔Output
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Is the following an output or an input?
Capital - Answer✔Input
Is the following an output or an input?
Material - Answer✔Input
Is the following an output or an input?
Energy - Answer✔Input
True or False
The operations within an organization produce the goods and services that meet the demands of
society and create value for the consumers who benefit from the outputs which are worth more to
the customer than the total cost of the inputs - Answer✔True
True or False
Producers of goods and producers of services both acquire and manage inputs throughout a
transformation process that produces a final output. - Answer✔True
True or False
Service providers do not produce products because they are not part of the manufacturing sector.
- Answer✔False
Is the following a good or a service?
Starter motors - Answer✔Good
Is the following a good or a service?
Gasoline - Answer✔Good
Is the following a good or a service?
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Air conditioner - Answer✔Good
Is the following a good or a service?
Furniture - Answer✔Good
Is the following a good or a service?
Highway - Answer✔Good
Is the following a good or a service?
Flood control project - Answer✔Good
Is the following a good or a service?
Dams - Answer✔Good
Is the following a good or a service?
Fabrication & assembly completed in workshops for the handicapped - Answer✔Good
Is the following a good or a service?
Banking - Answer✔Service
Is the following a good or a service?
Health care - Answer✔Service
Is the following a good or a service?
Telephone services - Answer✔Service
Is the following a good or a service?
Education - Answer✔Service
Is the following a good or a service?
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