,
,7. If decision making is triggered by a problem with what does it end?
A) An alternative problem
B) A chosen course of action
C) An action that guarantees success
D) A restatement of the solution
ANSWER: B
Feedback:
A decision is made when a course of action has been chosen. Problem solving is part of
decision making and is a systematic process that focuses on analyzing a difficult
situation. Problem solving always includes a decision-making step.
8. Why do our values often cause personal conflict in decision making?
A) Some values are not realistic or healthy
B) Not all values are of equal worth
C) Our values remain unchanged over time
D) Our values often collide with one another
ANSWER: D
Feedback:
Values, life experience, individual preference, and individual ways of thinking will
influence a person's decision making. No matter how objective the criteria will be, value
judgments will always play a part in a person's decision making, either consciously or
subconsciously.
9. Which statement is true concerning critical thinking?
A) It is a simple approach to decision making
B) It is narrower in scope than decision making
C) It requires reasoning and creative analysis
D) It is a synonym for the problem-solving process
ANSWER: C
Feedback:
Critical thinking has a broader scope than decision making and problem solving. It is
sometimes referred to as reflective thinking. Critical thinking also involves reflecting
upon the meaning of statements, examining the offered evidence and reasoning, and
forming judgments about facts.
, 10. How do administrative man managers make the majority of their decisions?
A) After gathering all the facts
B) In a manner good enough to solve the problem
C) In a rational, logical manner
D) After generating all the alternatives possible
ANSWER: B
Feedback:
Many managers make decisions that are just ―good enough‖ because of lack of time,
energy, or creativity to generate a number of alternatives. This is also called
―satisficing.‖ Most people make decisions too quickly and fail to systematically
examine a problem or its alternatives for solution.
11. What needs to be considered in evaluating the quality of one's decisions?
A) Is evaluation necessary when using a good decision-making model?
B) Can evaluation be eliminated if the problem is resolved?
C) Will the effectiveness of the decision maker be supported?
D) Will the evaluation be helpful in increasing one's decision-making skills?
ANSWER: D
Feedback:
The evaluation phase is necessary to find out more about one's ability as a decision
maker and to find out where the decision making was faulty.
12. Which statement concerning the role of the powerful in organizational decision making
is true?
A) They exert little influence on decisions that are made
B) They make decisions made that are in congruence with their own values
C) They allow others to make the decisions however they wish
D) They make all the important decisions with consideration to others
ANSWER: B
Feedback:
Not only does the preference of the powerful influence decisions of others in the
organization, but the powerful are also able to inhibit the preferences of the less
powerful. Powerful people in organizations are more likely to have decisions made that
are congruent with their own preferences and values.
,7. If decision making is triggered by a problem with what does it end?
A) An alternative problem
B) A chosen course of action
C) An action that guarantees success
D) A restatement of the solution
ANSWER: B
Feedback:
A decision is made when a course of action has been chosen. Problem solving is part of
decision making and is a systematic process that focuses on analyzing a difficult
situation. Problem solving always includes a decision-making step.
8. Why do our values often cause personal conflict in decision making?
A) Some values are not realistic or healthy
B) Not all values are of equal worth
C) Our values remain unchanged over time
D) Our values often collide with one another
ANSWER: D
Feedback:
Values, life experience, individual preference, and individual ways of thinking will
influence a person's decision making. No matter how objective the criteria will be, value
judgments will always play a part in a person's decision making, either consciously or
subconsciously.
9. Which statement is true concerning critical thinking?
A) It is a simple approach to decision making
B) It is narrower in scope than decision making
C) It requires reasoning and creative analysis
D) It is a synonym for the problem-solving process
ANSWER: C
Feedback:
Critical thinking has a broader scope than decision making and problem solving. It is
sometimes referred to as reflective thinking. Critical thinking also involves reflecting
upon the meaning of statements, examining the offered evidence and reasoning, and
forming judgments about facts.
, 10. How do administrative man managers make the majority of their decisions?
A) After gathering all the facts
B) In a manner good enough to solve the problem
C) In a rational, logical manner
D) After generating all the alternatives possible
ANSWER: B
Feedback:
Many managers make decisions that are just ―good enough‖ because of lack of time,
energy, or creativity to generate a number of alternatives. This is also called
―satisficing.‖ Most people make decisions too quickly and fail to systematically
examine a problem or its alternatives for solution.
11. What needs to be considered in evaluating the quality of one's decisions?
A) Is evaluation necessary when using a good decision-making model?
B) Can evaluation be eliminated if the problem is resolved?
C) Will the effectiveness of the decision maker be supported?
D) Will the evaluation be helpful in increasing one's decision-making skills?
ANSWER: D
Feedback:
The evaluation phase is necessary to find out more about one's ability as a decision
maker and to find out where the decision making was faulty.
12. Which statement concerning the role of the powerful in organizational decision making
is true?
A) They exert little influence on decisions that are made
B) They make decisions made that are in congruence with their own values
C) They allow others to make the decisions however they wish
D) They make all the important decisions with consideration to others
ANSWER: B
Feedback:
Not only does the preference of the powerful influence decisions of others in the
organization, but the powerful are also able to inhibit the preferences of the less
powerful. Powerful people in organizations are more likely to have decisions made that
are congruent with their own preferences and values.
