Test Bank For Contemporary Management
Chapter 01
1) At a recent staff meeting, Jeremy was praised by his CEO for choosing the right goals to
pursue. The quality that Jeremy displays here is efficiency.
⊚ true
⊚ false
2) Patel Brothers Company uses a formal system of task and reporting relationships that
coordinates and motivates its employees so that they work together to achieve organizational
goals. This is an example of an organizational structure.
⊚ true
⊚ false
3) As a middle manager, Jobeth selects the goals for her team. The function that Jobeth is
demonstrating is called leading.
⊚ true
⊚ false
4) Categorizing people by salary levels lays out the lines of authority and responsibility between
different individuals and groups.
⊚ true
⊚ false
5) Malik supervises the daily work of the employees who help customers and ring up sales in
the shoe department of a major retail store. Malik is a first-line manager.
⊚ true
⊚ false
6) The importance of planning, organizing, leading, and controlling remains the same
irrespective of a manager's position in the managerial hierarchy.
⊚ true
⊚ false
7) If you were a manager at an accounting firm and spent your days processing invoices and
payments and ensuring tax compliance, you would be using your technical skills.
⊚ true
⊚ false
1
,Test Bank For Contemporary Management
Chapter 01
8) When Tech Innovators needed to reduce costs to meet its annual profitability goal, it reduced
levels in its hierarchy and laid off 9 percent of its workers. This is an example of
restructuring.
⊚ true
⊚ false
9) A self-managed team is a group of employees who work independently but report to their
respective managers about the progress of the team’s work.
⊚ true
⊚ false
10) The building blocks of competitive advantage are efficiency, quality, innovation and
flexibility, and responsiveness to customers.
⊚ true
⊚ false
11) A(n) __________ is a collection of people who work together and coordinate their actions to
achieve a wide variety of goals.
A) control group
B) talent pool
C) organization
D) focus group
E) quality circle
12) Parul’s job is to use planning, organizing, leading, and controlling resources to achieve the
goals of her company. Parul is performing the four essential __________ functions.
A) marketing
B) management
C) finance and accounting
D) operations
E) entrepreneurial
2
,Test Bank For Contemporary Management
Chapter 01
13) Sirita's manager is evaluating how well she uses available resources to satisfy customers and
whether she is accomplishing organizational goals. This relates to Sirita’s
A) organizational input.
B) diversification.
C) organizational performance.
D) product development.
E) differentiation.
14) Organizational performance is most likely to
A) increase with an increase in efficiency and effectiveness.
B) increase with a decrease in efficiency and effectiveness.
C) remain unchanged with a decrease in efficiency and effectiveness.
D) decrease with an increase in efficiency and effectiveness.
E) remain unchanged with an increase in efficiency and effectiveness.
15) __________ is the measure of how productively an organization uses its resources to achieve
a goal.
A) Effectiveness
B) Product differentiation
C) Efficiency
D) Empowerment
E) Outsourcing
16) __________ measures the appropriateness of the goals selected by management for the
organization and the degree to which the organization accomplishes these goals.
A) Efficiency
B) Task management
C) Effectiveness
D) Diversification
E) Differentiation
3
, Test Bank For Contemporary Management
Chapter 01
17) Pacific Tourism is an agency that offers special holiday packages in the Pacific region. Every
year, as an incentive, the most efficient and effective manager in the network gets an all-
expenses-paid trip to one of Oceania's islands. Which manager is most likely to meet these
requirements?
A) Norris, who chooses the right goals to pursue and spends more than he needs on
resources
B) Kato, who chooses the right goals to pursue and makes clever use of resources to
achieve them
C) Don, who chooses the right goals to pursue and displays an overly rigid approach to
planning
D) Bai, who chooses unrealistic goals and tries hard to succeed
E) Leonard, who chooses appropriate goals, but is slow in decision making
18) Jack’s Sprouts markets canned vegetables. In recent years, Jack’s Sprouts' business has
declined considerably owing to a weak focus on quality. Holding the managers responsible
for the declining sales figures, the CEO of Jack’s Sprouts decided to lay off those who lacked
effectiveness and were inefficient. Which employee is most likely to be laid off by Jack’s
Sprouts' CEO?
A) Eloise, who is ambitious and favors directional planning
B) Kermit, who spends lavishly on resources and is averse to taking responsibilities
C) Juanita, who chooses appropriate goals to pursue, but does not always succeed due to
resource constraints
D) Margot, who sets high targets for herself and her team, and makes the best use of
available resources to meet them
E) Andrew, who plans carefully and only chooses realistic goals to pursue
19) Akemi is a highly efficient manager. What is implied by this statement?
A) She minimizes the amount of input resources without compromising quality.
B) She is slow to respond to change and perceives organizational change as harmful.
C) She does not favor flexibility in planning.
D) She chooses appropriate goals.
E) She works longer hours than do most of her colleagues.
4
Chapter 01
1) At a recent staff meeting, Jeremy was praised by his CEO for choosing the right goals to
pursue. The quality that Jeremy displays here is efficiency.
⊚ true
⊚ false
2) Patel Brothers Company uses a formal system of task and reporting relationships that
coordinates and motivates its employees so that they work together to achieve organizational
goals. This is an example of an organizational structure.
⊚ true
⊚ false
3) As a middle manager, Jobeth selects the goals for her team. The function that Jobeth is
demonstrating is called leading.
⊚ true
⊚ false
4) Categorizing people by salary levels lays out the lines of authority and responsibility between
different individuals and groups.
⊚ true
⊚ false
5) Malik supervises the daily work of the employees who help customers and ring up sales in
the shoe department of a major retail store. Malik is a first-line manager.
⊚ true
⊚ false
6) The importance of planning, organizing, leading, and controlling remains the same
irrespective of a manager's position in the managerial hierarchy.
⊚ true
⊚ false
7) If you were a manager at an accounting firm and spent your days processing invoices and
payments and ensuring tax compliance, you would be using your technical skills.
⊚ true
⊚ false
1
,Test Bank For Contemporary Management
Chapter 01
8) When Tech Innovators needed to reduce costs to meet its annual profitability goal, it reduced
levels in its hierarchy and laid off 9 percent of its workers. This is an example of
restructuring.
⊚ true
⊚ false
9) A self-managed team is a group of employees who work independently but report to their
respective managers about the progress of the team’s work.
⊚ true
⊚ false
10) The building blocks of competitive advantage are efficiency, quality, innovation and
flexibility, and responsiveness to customers.
⊚ true
⊚ false
11) A(n) __________ is a collection of people who work together and coordinate their actions to
achieve a wide variety of goals.
A) control group
B) talent pool
C) organization
D) focus group
E) quality circle
12) Parul’s job is to use planning, organizing, leading, and controlling resources to achieve the
goals of her company. Parul is performing the four essential __________ functions.
A) marketing
B) management
C) finance and accounting
D) operations
E) entrepreneurial
2
,Test Bank For Contemporary Management
Chapter 01
13) Sirita's manager is evaluating how well she uses available resources to satisfy customers and
whether she is accomplishing organizational goals. This relates to Sirita’s
A) organizational input.
B) diversification.
C) organizational performance.
D) product development.
E) differentiation.
14) Organizational performance is most likely to
A) increase with an increase in efficiency and effectiveness.
B) increase with a decrease in efficiency and effectiveness.
C) remain unchanged with a decrease in efficiency and effectiveness.
D) decrease with an increase in efficiency and effectiveness.
E) remain unchanged with an increase in efficiency and effectiveness.
15) __________ is the measure of how productively an organization uses its resources to achieve
a goal.
A) Effectiveness
B) Product differentiation
C) Efficiency
D) Empowerment
E) Outsourcing
16) __________ measures the appropriateness of the goals selected by management for the
organization and the degree to which the organization accomplishes these goals.
A) Efficiency
B) Task management
C) Effectiveness
D) Diversification
E) Differentiation
3
, Test Bank For Contemporary Management
Chapter 01
17) Pacific Tourism is an agency that offers special holiday packages in the Pacific region. Every
year, as an incentive, the most efficient and effective manager in the network gets an all-
expenses-paid trip to one of Oceania's islands. Which manager is most likely to meet these
requirements?
A) Norris, who chooses the right goals to pursue and spends more than he needs on
resources
B) Kato, who chooses the right goals to pursue and makes clever use of resources to
achieve them
C) Don, who chooses the right goals to pursue and displays an overly rigid approach to
planning
D) Bai, who chooses unrealistic goals and tries hard to succeed
E) Leonard, who chooses appropriate goals, but is slow in decision making
18) Jack’s Sprouts markets canned vegetables. In recent years, Jack’s Sprouts' business has
declined considerably owing to a weak focus on quality. Holding the managers responsible
for the declining sales figures, the CEO of Jack’s Sprouts decided to lay off those who lacked
effectiveness and were inefficient. Which employee is most likely to be laid off by Jack’s
Sprouts' CEO?
A) Eloise, who is ambitious and favors directional planning
B) Kermit, who spends lavishly on resources and is averse to taking responsibilities
C) Juanita, who chooses appropriate goals to pursue, but does not always succeed due to
resource constraints
D) Margot, who sets high targets for herself and her team, and makes the best use of
available resources to meet them
E) Andrew, who plans carefully and only chooses realistic goals to pursue
19) Akemi is a highly efficient manager. What is implied by this statement?
A) She minimizes the amount of input resources without compromising quality.
B) She is slow to respond to change and perceives organizational change as harmful.
C) She does not favor flexibility in planning.
D) She chooses appropriate goals.
E) She works longer hours than do most of her colleagues.
4
