CLERK TEST QUESTIONS AND
VERIFIED ANSWERS/ A+ GRADE
1. 24 hour clock
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ANS: end to end process to ensure mail is collected, distributed and D
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elivered
2. Domestic Mail g
ANS: Consists of items sent within the USA, its territories and posses-
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sions including APO/FPO Offices
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3. Domestic Mail Manual (DMM) g g g
ANS: Set forth the policies regulations and procedures governing domestic mail services
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4. Internatonal Mail Manual (IMM) g g g
ANS: Set forth the policies regulations and proce- dures governing International mail
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5. Administrative Support Manual (ASM) g g g
ANS: Contains policies and procedures for administrative and support functions within th
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postal services
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,6. Policy NET g
ANS: All Manuals are available online via
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7. F101 or F1 g g
ANS: Our financial policies and accounting procedures are found in what manual?
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8. Publications
ANS: Support subjects that cannot be fully addresses in manuals or handbooks are?
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9. What manual contains information on when to fly the POW flag (Prisioner of w
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ar) ANS: Administrative Support Manual
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10. Does the Post Office provide a U.S. flag to Veterans for a fee
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? ANS: No, it's free for Burial of Veterans
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11. What is the official Source of update to postal policies and procedures? H
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ow often is it printed?
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ANS: Postal Bulletin, Bi-weekly
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12. Where do we find a list of lost or stolen MO's
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? ANS: Postal Bulletin and POS One
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13. What is our postal websit g g g g
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, e? ANS: WWW.USPS.COM
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