ANALYTICS, DATA SCIENCE, &
ARTIFICIAL INTELLIGENCE:
SYSTEMS FOR DECISION SUPPORT 11
EDITION BY RAMESH SHARDA,
DURSUN DELEN AND EFRAIM
TURBAN CHAPTERS 1-14|| LATEST
AND COMPLETE UPDATE 2025 WITH
VERIFIED SOLUTIONS|| GUARANTEED
A+
,1|Page
SOLUTIONS MANUAL FOR ANALYTICS, DATA SCIENCE, &
ARTIFICIAL INTELLIGENCE: SYSTEMS FOR DECISION SUPPORT 11
EDITION BY RAMESH SHARDA, DURSUN DELEN AND EFRAIM
TURBAN CHAPTERS 1-14|| LATEST AND COMPLETE UPDATE 2025
WITH VERIFIED SOLUTIONS|| GUARANTEED A+
Chapter 01: Overview of Business Intelligence, Analytics, Data Science, and Artificial
Intelligence: Systems for Decision Support
1) In the opening case KONE has minimized downtime and shortened the repair time.
ANSWER: TRUE
Diff: 2 Page Ref: 4
2) Intelligent technologies are limited to small-scale projects when they include AI combined
with IoT.
ANSWER: FALSE
Diff: 2 Page Ref: 5
3) Decision making is one of the most important activities in organizations of all kind– probably
the most important one.
ANSWER: TRUE
Diff: 1 Page Ref: 5
4) Managers historically considered decision making purely a science.
ANSWER: FALSE
Diff: 1 Page Ref: 6
5) With more data and analysis technologies, more alternatives can be evaluated, forecasts can be
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improved, risk analysis can be performed quickly, and the views of experts can be collected
quickly and at a reduced cost.
ANSWER: TRUE
Diff: 2 Page Ref: 8
6) It is generally best to rely on a trial-and-error approach to management.
ANSWER: FALSE
Diff: 2 Page Ref: 7
7) A major characteristic of computerized decision support and many BI tools (notably those of
business analytics) is the inclusion of at least one model.
ANSWER: TRUE
Diff: 2 Page Ref: 13
8) The definition of implementation is straightforward because implementation is a simple, direct
process with defined boundaries.
ANSWER: FALSE
Diff: 2 Page Ref: 13
9) Structured problems are encountered in only unique situations.
ANSWER: FALSE
Diff: 3 Page Ref: 16
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10) Unstructured problems can be fully supported by standard computerized quantitative
methods.
ANSWER: FALSE
Diff: 3 Page Ref: 16
11) During the 1990s, the primary focus of information systems support for decision making
focused on providing structured, periodic reports that a manager could use for decision making.
ANSWER: FALSE
Diff: 3 Page Ref: 22
12) Decision support systems couple the intellectual resources of individuals with the capabilities
of the computer to improve the quality of decisions. It is a computer-based support system for
management decision makers who deal with semistructured problems.
ANSWER: TRUE
Diff: 2 Page Ref: 22
13) The term decision support system is a very specific term that implies the same tool, system,
and development approach to most developers.
ANSWER: FALSE
Diff: 3 Page Ref: 23
14) BI systems rely on a DW as the information source for creating insight and supporting
managerial decisions.
ANSWER: TRUE
Diff: 2 Page Ref: 27