n
,MednC
,OrganizationalnBehavior,n15en(Robbins/Judge)nC
haptern1 WhatnIsnOrganizationalnBehavior?
1) arendefinednasnpeoplenwhonoverseenthenactivitiesnofnothersnandnwhonarenresponsiblenforna
ttainingngoalsninnorganizations.
A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprentices
nAnswer: B
2) SallynMitchellnworksnasnanmanagernatnannenvironmentalnorganization.nShenisncurrentlynworkingnonnanglob
alnwarmingnprojectnandndecidesnwhatntasksnrelatedntoncreatingnawarenessnaboutnthenissuenneedntonbendone.nIn
naddition,nshenisnalsondecidingnwhichnmembersnofnhernteamnwillnworknonnengagingnwithnthenpublicnandnwhic
hnwillnworknonnlobbyingnwithnthengovernment.nShenisnalsonassigningnpeoplenasnteamnmembersntonensurenthat
ntasksnarenundertakennonntime.nWhichnofnthenfollowingncategoriesnofnfunctionsnisnMitchellnundertaking?
A) planning
B) organizing
C) scrutinizing
D) controlling
E) envisioning
nAnswer: B
3) JohannanReid,nancampaignnmanagernatnanchildnrightsnorganization,nrecentlynstartednworkingnonnannilliteracyn
project.nDuringnthenproject,nshenneedsntonmotivatenteamnmembersntonattainntheirnprojectnmilestonesnandndirectnt
hemnthroughndifferentnphasesnofnthenproject.nWhichnofnthenfollowingnkindsnofnfunctionsnwillnthesentasksnbencov
erednunder?
A) planning
B) organizing
C) scrutinizing
D) evaluating
E) leadingnA
nswer: E
4) LesleynTorresnisnanprojectnmanagernfornthencampaignn"ActionnagainstnDeforestationninnIndonesia".nShenrec
entlynfacednanglitchnwhennthencampaignncouldnnotnbenlaunchednpubliclynaccordingntonschedule.nTorresnmonit
orednthenschedulentonfindnthencausenofnthendelay,nbeforenspeedingnupnthenimplementationnprocessnbynallocatin
gnmorenmembersnfornthenimplementationnphase.nByndoingnthis,nwhichnofnthenfollowingnfunctionsnisnshenperfor
ming?
A) controlling
B) planning
C) formulating
D) leading
E) organizing
, Answer: A
5) Whichnofnthenfollowingnfunctionsndonmanagersnundertakenasnpartnofnplanningnfunctions?
A) definingnannorganization'sngoals
B) implementingnstrategiesnfornachievingngoals
C) executingnplansntonintegratenactivities
D) accomplishingngoalsnofnanproject
E) employingnstrategiesntoncoordinatentasksn
Answer: A
6) AccordingntonHenrynMintzberg,nanfactorynsupervisorngivingnangroupnofnhighnschoolnstudentsnantournofnthenp
lantnmaynbentermednasna .
A) leader
B) figurehead
C) resourcenallocator
D) negotiator
E) disturbancenhandler
nAnswer: B
7) EllennOrtiznworksnasnansalesnmanagernatnantelecomnfirm.nThencompanynhasnrecentlynlaunchednannewnprodu
ctninnthenmarket.nHernworkninnthennextnfewnweeksninvolvesnsharingnknowledgenaboutnthenproductnwithnherntea
mnmembers.nShenwillnalsonneedntoninspirenthemntonreachntheirnsalesntargets,nandnclarifynanyndoubtsnaboutnthen
newnproduct.nWhichnofnthenfollowingnrolesnisnOrtiznplaying?
A) leader
B) liaison
C) disseminator
D) spokesperson
E) negotiator
nAnswer: A
8) ReginanGeorgenworksnasnancampaignnmanagerninnannot-for-
profitnorganizationninnHampshire.nFornthenupcomingncampaignnagainstngeneticnengineering,nshenisnnetworkingn
withnmanagersnwhonarenworkingnonnthenissuenofnfoodnsafety.nThroughnhernnetworknofncontacts,nshenstrivesntonga
inninformationnaboutnthenstakeholdersninnthenfoodnindustrynandnothernlobbyngroups.nWhichnofnthenfollowingnrol
esnisnGeorgenmostnlikelyntonbenplayingnaccordingntonMintzberg'snclassificationnofnmanagerialnroles?
A) figurehead
B) leader
C) liaison
D) entrepreneur
E) resourcenallocator
nAnswer: C
9) AnnettenSimpsonnworksnfornanfashionnhouseninnParisnandnisnpreparingnfornthencompany'snupcomingnlinenofnw
internclothing.nShenisncurrentlynresearchingnonlinentonknownwhatnisninnvoguenthisnseason.nInnaddition,nshenisnals
onnetworkingnwithncontactsnfromnthenpressnandnfashionnmagazineneditorsntonunderstandnthenchangingntastesnofn
consumers.nWhichnofnthenfollowingnrolesnisnSimpsonnplayingnaccordingntonMintzberg'snclassificationnofnmana
gerialnroles?
A) figurehead
B) leader
C) symbolnhead
D) monitor
E) spokesperson
MednC