TEST BANK For MGMT 12th Edition, Principles of Management By Chuck Williams, Verified Chapters 1 - 18, Complete Newest Version

TEST BANK
MGMT 12th Edition Principles of Management
by Chuck Williams Chapters 1 - 18, Complete

,TABLE OF CONTENTS SV SV SV




Part I: INTRODUCTION TO MANAGEMENT.
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1. Management.
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2. The History of Management.
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3. Organizational Environments and Cultures.
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4. Ethics and Social Responsibility.
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Part II: PLANNING.
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5. Planning and Decision Making.
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6. Organizational Strategy.
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7. Innovation and Change.
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8. Global Management.
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Part III: ORGANIZING.
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9. Designing Adaptive Organizations.
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10. Managing Teams.
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11. Managing Human Resource Systems.
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12. Managing Individuals and a Diverse Work Force.
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Part IV: LEADING.
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13. Motivation.
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14. Leadership.
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15. Managing Communication.
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Part V: CONTROLLING.
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16. Control.
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17. Managing Information.
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18. Managing Service and Manufacturing Operations.
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,Chapter 01_Management SV




1. _____ is defined as getting work done through others.
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a. Orientation
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b. Marketing
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c. Management
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d. Accounting
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ANS: c SVSV




2. When Ruth was hired by Graham Services Inc. to head its customer service operations, she
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V was told that her role involved supervising the work of her employees and ensuring that they
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SV did their jobs well. Ruth's job is related to:
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a. marketing.
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b. recruitment.
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c. management.
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d. finance.
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ANS: c SVSV




3. At Troysten Inc., a construction company, Edwin's job responsibilities include monitoring t
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he work carried out by the company's site engineers. He is also responsible for ensuring that
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all the engineers are provided with ample guidance and supervision so that they can perform
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all the assigned tasks to the best of their ability. In the given scenario, Edwin's job is related t
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o _____.
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a. accounting
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b. sales
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c. management
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d. production
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ANS: c SVSV




4. Trent Automobiles Inc. was expecting a large shipment of scrap metal a week earlier. As th
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e shipment did not arrive on time, the supply manager at Trent Automobiles was forced to pl
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ace another order for the same quantity of scrap metal from a local manufacturer. As a result,
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its car manufacturing processes got delayed and expenses increased. In this scenario, Trent A
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utomobiles is demonstrating a lack of _____.
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a. synergy
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b. disintermediation
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c. automation
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d. efficiency
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ANS: d SVSV




6. To reduce manual errors, Debronth Inc., a machinery manufacturing company, automated
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most of its production processes using Computer Numeric Control (CNC) machines. This red
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uced the labor cost, wastage of raw materials, and rejection of finished goods due to quality is
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sues. In the context of management, the automation of production processes at Debronth Inc.
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exemplifies _____. SV



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a. synergy
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b. efficiency
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c. autonomy
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