Operations Management Creating Value Along the
Supply Chain, 11th Edition by Russell and Taylor
Verified Chapters 1-17, Complete
OperationsUManagementUCreatingUValueUAlongUtheUSupplyUChain
,TABLE OF CONTENTS
U U
1UIntroductionUtoUOperationsUandUSupplyUChainUManagementU
2UQualityUManagementU
3UStatisticalUProcessUControlU
S3UOperationalUDecision-MakingUTools:UAcceptanceUSampling
4UProductUDesignU
5UServiceUDesignU
6UProcessesUandUTechnologyU
7UCapacityUandUFacilitiesUDesign
S7UOperationalUDecision-MakingUTools:UFacilityULocationUModelsU
8UHumanUResourcesU
S8UOperationalUDecision-MakingUTools:UWorkUMeasurementU
9UProjectUManagement
10USupplyUChainUManagementUStrategyUandUDesignU
11UGlobalUSupplyUChainUProcurementUandUDistributionU
S11UOperationalUDecision-MakingUTools:UTransportationUandUTransshipmentUModelsU
12UForecastingU
13UInventoryUManagementU
S13UOperationalUDecision-MakingUTools:USimulationU
14USalesUandUOperationsUPlanningU
S14UOperationalUDecision-MakingUTools:ULinearUProgrammingU
15UResourceUPlanningUSystemsU
16ULeanUProductionUSystemsU
17USchedulingU
OperationsUManagementUCreatingUValueUAlongUtheUSupplyUChain
,OperationsUManagementUCreatingUValueUAlongUtheUSupplyUChainU11thUEdi
tionURobertaUS.URussell,UBernardUW.UTaylor
ConceptUCheckUQuestionsUforULearningUObjectives
ChapterU1U–UIntroductionUtoUOperationsUandUSupplyUChainUManagement
TheUOperationsUFunction
1. TheUoperationsUfunctionUinteractsUwith
a. Marketing
b. Suppliers
c. HumanUresources
d. Finance
e. AllUofUtheUabove
Difficulty:UEa
syUAnswer:Ud
2. OperationsUisUoftenUdescribedUas
a. theUcreativeUcoreUofUanUorganization
b. aUtransformationUprocess
c. theUsourceUofUfirmUprofitability
d. allUofUtheUabove
Difficulty:UEa
syUAnswer:Ub
TheUEvolutionUofUOperationsUandUSupplyUChainUManagement
1. U helpedUtoUenableUtheUIndustrialURevolution.
a. LinearUprogramming
b. QualityUcircles
c. InterchangeableUparts
d. TheUInternet
Difficulty:UEa
syUAnswer:Uc
2. TheUPrinciplesUofUScientificUManagementUwereUproposedUby
a. AdamUSmith
b. HenryUFord
c. FrederickUTaylor
OperationsUManagementUCreatingUValueUAlongUtheUSupplyUChain
, d. EltonUMayo
Difficulty:UEa
syUAnswer:Uc
3. SupplyUchainUmanagementUemergedUas
a. companiesUstartedUtoUoutsourceUproduction
b. theUnumberUofUsuppliersUforUeachUcompanyUgrew
c. globalizationUexpandedUtheUreachUofUsuppliersUandUcustomers
d. allUofUtheUabove
Difficulty:UEa
syUAnswer:Ud
4. TheUqualityUrevolutionUwasUbroughtUtoUusUby
a. Germany
b. Japan
c. China
d. Mexico
Difficulty:UEa
syUAnswer:Ub
Globalization
1. GlobalizationUhasUgrownUrapidlyUdueUto
a. WorldUtradeUagreements
b. TheUInternet
c. Outsourcing
d. AllUofUtheUabove
Difficulty:UEa
syUAnswer:Ud
2. WhichUofUtheUfollowingUcountriesUhasUtheUhighestUhourlyUwageUrate?
a. Norway
b. U.S.
c. Germany
d. SouthUKorea
Difficulty:UModerat
eUAnswer:Ua
3. CompaniesUgoUglobalUto
a. takeUadvantageUofUfavorableUcosts
OperationsUManagementUCreatingUValueUAlongUtheUSupplyUChain