SNCOA LDR-303S Improving Organizations
MSgt Ryan says, "This tool can help you
recognize which processes are useful
and those that are not. It is used to find
out the needs of a stakeholder." Voice of the Customer
MSgt Ryan's comment BEST explains
which tool can be utilized to clarify and
validate organizational problems?
Initial Assumptions - Understand the
importance of standardizing success-
ful processes. Learn different methods
to standardize processes to prevent
processes from reverting back to the old
way of doing business by using tools
such as the Lean Daily Management
System.
Identifying Causes & Solutions - Avoid
identifying causes or solutions to the
problem. This can be difficult to do, but
if you allow yourself to think of causes or
solutions this early on, it can bias your
research and thought processes.
Common Mind Traps to Avoid
Lack of Team Diversity - Like minds
think alike. It's best to have people from
various backgrounds, experiences, and
ranks to provide a diversity of thought
to your problem solving efforts. Avoid
groupthink and conformity bias. Do not
be afraid to challenge status quos.
Addressing the Wrong Problem - Avoid
problems that are based on biases, prior
experience, opinions, faulty data, or con-
crete mental frameworks. This can cause
you to chase a problem that doesn't exist.
Unclear Problem Statement - Avoid be-
ing vague in the problem you are ad-
1/6
, SNCOA LDR-303S Improving Organizations
dressing. Provide supporting data, de-
tails, and be clear when defining your
problem. Ensure your problem statement
does not include any causes or solutions
to the problem.
MSgt Green says, "This tool guaran-
tees that everyone is working together to
meet the goals of their leadership." Strategic Alignment and Deployment
MSgt Green's comment BEST explains (SA&D)
which tool can be utilized to clarify and
validate organizational problems?
Identifying openings in the marketplace,
and isolating tendencies that will improve
Opportunities
your organization BEST describes which
area of a SWOT analysis?
systematic method used to ensure
everyone in an organization is working
Strategic Alignment
effectively toward the same goals iden-
tified by senior leadership
listening to feedback or considering what
end users are saying about a product or Voice of Customer
service that is being provided
requires leaders to walk around their
work centers and document what is hap-
Go and See
pening versus what should be happen-
ing
process allows you to create a detailed
visualization of all steps in your work Value Stream Mapping
process
a framework used to evaluate an or-
ganization's competitive position and to
SWOT Analysis
develop strategies by assessing internal
and external factors
clearly and concisely defines where the
problem is occurring, who it affects, and Problem Statement
the impact it has on the organization
2/6
MSgt Ryan says, "This tool can help you
recognize which processes are useful
and those that are not. It is used to find
out the needs of a stakeholder." Voice of the Customer
MSgt Ryan's comment BEST explains
which tool can be utilized to clarify and
validate organizational problems?
Initial Assumptions - Understand the
importance of standardizing success-
ful processes. Learn different methods
to standardize processes to prevent
processes from reverting back to the old
way of doing business by using tools
such as the Lean Daily Management
System.
Identifying Causes & Solutions - Avoid
identifying causes or solutions to the
problem. This can be difficult to do, but
if you allow yourself to think of causes or
solutions this early on, it can bias your
research and thought processes.
Common Mind Traps to Avoid
Lack of Team Diversity - Like minds
think alike. It's best to have people from
various backgrounds, experiences, and
ranks to provide a diversity of thought
to your problem solving efforts. Avoid
groupthink and conformity bias. Do not
be afraid to challenge status quos.
Addressing the Wrong Problem - Avoid
problems that are based on biases, prior
experience, opinions, faulty data, or con-
crete mental frameworks. This can cause
you to chase a problem that doesn't exist.
Unclear Problem Statement - Avoid be-
ing vague in the problem you are ad-
1/6
, SNCOA LDR-303S Improving Organizations
dressing. Provide supporting data, de-
tails, and be clear when defining your
problem. Ensure your problem statement
does not include any causes or solutions
to the problem.
MSgt Green says, "This tool guaran-
tees that everyone is working together to
meet the goals of their leadership." Strategic Alignment and Deployment
MSgt Green's comment BEST explains (SA&D)
which tool can be utilized to clarify and
validate organizational problems?
Identifying openings in the marketplace,
and isolating tendencies that will improve
Opportunities
your organization BEST describes which
area of a SWOT analysis?
systematic method used to ensure
everyone in an organization is working
Strategic Alignment
effectively toward the same goals iden-
tified by senior leadership
listening to feedback or considering what
end users are saying about a product or Voice of Customer
service that is being provided
requires leaders to walk around their
work centers and document what is hap-
Go and See
pening versus what should be happen-
ing
process allows you to create a detailed
visualization of all steps in your work Value Stream Mapping
process
a framework used to evaluate an or-
ganization's competitive position and to
SWOT Analysis
develop strategies by assessing internal
and external factors
clearly and concisely defines where the
problem is occurring, who it affects, and Problem Statement
the impact it has on the organization
2/6
