(TEXTBOOK) Exam Q&A 100% Solved
Human Factors Engineering - ✔✔-aims to make technology work for
people
-can identify unrecognized needs that can help avoid mishaps and delight
customers
-a discipline that consider the cognitive, physical, and organizational
influences on human behavior to improve human interaction with products
and processes
human factors engineering improves human interaction with systems by
enhancing: - ✔✔safety (focus = high risk systems)
performance (focus = design of workplaces)
satisfaction (focus = design of consumer products)
human factors design cycle - ✔✔understand -> create -> evaluate (repeat)
-iterative process bc there are always ways to improve
design should fit _______ to _________ rather than fit ________ to
_________ - ✔✔technology, person
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, person, technology
task design - ✔✔changing what operators do instead of changing the
devices they use
equipment design - ✔✔changes physical equipment that people work with
environmental design - ✔✔changes the physical environment where the
tasks are carried out
training - ✔✔enhances the knowledge and skills of people by preparing
them for the job environment (includes teaching and practicing necessary
physical and mental skills)
***most applicable for tasks with many repetitions/ long involvement for the
job
when is periodic training necessary - ✔✔rare tasks where performance is
critical
selection - ✔✔changes the makeup of the team or organization by picking
people that are best suited to the job
team and organization design - ✔✔-changes how groups of people
communicate and relate to each other
-provides a broad view that includes the organizational climate within which
the work is performed
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©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.