HFE Human Factors Exam Questions
and Answers 100% Solved
Goal of human factors - ✔✔as making the human interaction with systems
one that enhances performance, increases safety, increases user
satisfaction.
Performance - ✔✔is an all-encompassing term that may involve the
reduction of errors or an increase in productivity.
What is Human Factors and Ergonomics? - ✔✔-Fit between people and
products, equipment, facilities, procedures, and environments
What is Human Factors and ergonomics - ✔✔-How work design affects
people
-Matching design to people's capabilities, limitations, needs
-Changing the organization, task, technology and environment to better fit
the person
Ergonomics - ✔✔the scientific discipline concerned with the understanding
of interactions among humans and other elements of a system, and the
1
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,profession that applies theory, principles, data, and methods to design in
order to optimize human well-being and overall system performance
Physical Ergonomics - ✔✔concerned with human anatomical,
anthropometric, physiological and biomedical characteristics as they relate
to physical activity.
-Relevant topics include working postures, materials handling, repetitive
movements, work-related musculoskeletal disorders, workplace layout,
safety and health
Cognitive Ergonomics - ✔✔concerned with mental processes such as
perception, memory, reasoning and motor response, as they affect
interactions among human and other elements of the system. Relevant
topics include mental workload, decision-making, skilled performance,
human-computer interaction, human reliability, work stress and training as
these may relate to human-system design.
Organizational (Macro) Ergonomics - ✔✔concerned with the optimization of
sociotechnical systems, including their organizational structures, policies
and processes
Human Factors: What is it really? - ✔✔Science: discovers and applies
information about human behavior, limitations and other characteristics to
2
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
,the design of tools, machines, systems, tasks, jobs and environments for
productive, safe, comfortable and effective human use
Human Factors: What is it really - ✔✔Practice: Designing the fit between
people and products, equipment, facilities, procedures and environments
All together - ✔✔Human Factors Engineering is the scientific discipline
concerned with designing systems for the people who work in them to
promote performance, safety, comfort, and satisfaction
Ergonomic Knowledge Base - ✔✔Engineering anatomy orthopedics
physiology medicine psychology sociology physics math statistics
programming politics
What are the objectives? - ✔✔-Reduce errors, fatigue, stress, and injuries
at work, while at the same time
-Improving productivity, ease of use, safety, comfort, acceptance, job
satisfaction and quality of life
How does HFE meet its objectives? - ✔✔-Identification of performance
problems (safety or efficiency)
-Analysis of performance problems (how much time/money/pain does it
cost the organization or individual?)
3
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
, -Design of systems to improve performance and eliminate/reduce
performance obstacles/risks
-Evaluation of redesigns to calculate improvement and ensure error wasn't
merely redistributed
How are the goals achieved? - ✔✔-Person approach
-System approach
Person approach - ✔✔-Focus on individuals
-Blaming individuals for forgetfulness, inattention or carelessness, poor
production
-Methods: poster campaigns, writing another procedure, disciplinary
measures, restraining
-Target: individuals
System approach - ✔✔-Focus on the conditions under which individuals
work
-Building defenses to avert errors/ poor productivity or mitigate their effects
-Methods: creating better systems
-Target: system (team, tasks, workplace, organization)
HFE Thinking - ✔✔-Systems need to be designed for and to work with
people
4
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
and Answers 100% Solved
Goal of human factors - ✔✔as making the human interaction with systems
one that enhances performance, increases safety, increases user
satisfaction.
Performance - ✔✔is an all-encompassing term that may involve the
reduction of errors or an increase in productivity.
What is Human Factors and Ergonomics? - ✔✔-Fit between people and
products, equipment, facilities, procedures, and environments
What is Human Factors and ergonomics - ✔✔-How work design affects
people
-Matching design to people's capabilities, limitations, needs
-Changing the organization, task, technology and environment to better fit
the person
Ergonomics - ✔✔the scientific discipline concerned with the understanding
of interactions among humans and other elements of a system, and the
1
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
,profession that applies theory, principles, data, and methods to design in
order to optimize human well-being and overall system performance
Physical Ergonomics - ✔✔concerned with human anatomical,
anthropometric, physiological and biomedical characteristics as they relate
to physical activity.
-Relevant topics include working postures, materials handling, repetitive
movements, work-related musculoskeletal disorders, workplace layout,
safety and health
Cognitive Ergonomics - ✔✔concerned with mental processes such as
perception, memory, reasoning and motor response, as they affect
interactions among human and other elements of the system. Relevant
topics include mental workload, decision-making, skilled performance,
human-computer interaction, human reliability, work stress and training as
these may relate to human-system design.
Organizational (Macro) Ergonomics - ✔✔concerned with the optimization of
sociotechnical systems, including their organizational structures, policies
and processes
Human Factors: What is it really? - ✔✔Science: discovers and applies
information about human behavior, limitations and other characteristics to
2
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
,the design of tools, machines, systems, tasks, jobs and environments for
productive, safe, comfortable and effective human use
Human Factors: What is it really - ✔✔Practice: Designing the fit between
people and products, equipment, facilities, procedures and environments
All together - ✔✔Human Factors Engineering is the scientific discipline
concerned with designing systems for the people who work in them to
promote performance, safety, comfort, and satisfaction
Ergonomic Knowledge Base - ✔✔Engineering anatomy orthopedics
physiology medicine psychology sociology physics math statistics
programming politics
What are the objectives? - ✔✔-Reduce errors, fatigue, stress, and injuries
at work, while at the same time
-Improving productivity, ease of use, safety, comfort, acceptance, job
satisfaction and quality of life
How does HFE meet its objectives? - ✔✔-Identification of performance
problems (safety or efficiency)
-Analysis of performance problems (how much time/money/pain does it
cost the organization or individual?)
3
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
, -Design of systems to improve performance and eliminate/reduce
performance obstacles/risks
-Evaluation of redesigns to calculate improvement and ensure error wasn't
merely redistributed
How are the goals achieved? - ✔✔-Person approach
-System approach
Person approach - ✔✔-Focus on individuals
-Blaming individuals for forgetfulness, inattention or carelessness, poor
production
-Methods: poster campaigns, writing another procedure, disciplinary
measures, restraining
-Target: individuals
System approach - ✔✔-Focus on the conditions under which individuals
work
-Building defenses to avert errors/ poor productivity or mitigate their effects
-Methods: creating better systems
-Target: system (team, tasks, workplace, organization)
HFE Thinking - ✔✔-Systems need to be designed for and to work with
people
4
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
