ACTUAL QUESTIONS AND CORRECTLY
WELL DEFINED ANSWERS LATEST 2024 –
2025 ALREADY GRADED A+
What is "the fade"? Why does the Revenue Manager want no part of "the fade"? -
ANSWERS-when a customer offers less money than the actual room rate when
there are only a few rooms left to be sold; they want no part because it teaches
the customer to think they can book a room whenever and get a cheaper price
Why would the Revenue Manager NOT want to be the first hotel to sell out in the
market? - ANSWERS-because the limited availability that comes with other hotels
selling out first makes the guests more desperate and therefor willing to pay a
higher room rate
Which iconic company sent five of their store GM's through the Ritz-Carlton
service training? - ANSWERS-Apple