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An admin wants to convert a lead automatically based on
criteria and send the email to the related contact one day after
lead conversion. How can this be achieved? - ✔✔✔ Correct
Answer > use process builder with a flow action to convert the
lead and add a wait element to set a one day wait period to
automatically email the contact
Which statement about Chatter posts and comments is true?
(Choose 2) - ✔✔✔ Correct Answer > posts made to a user's
profile are visible to all users in the org, updates to the chatter
feed on a record are only visible to. Users with access to the
record
,What can users from partner companies access through the
portal? - ✔✔✔ Correct Answer > custom objects, accounts &
opps, leads
What permissions are needed to run a report? - ✔✔✔ Correct
Answer > run reports' permission enabled on their profile &&
access to the folder where the report is stored as well as to the
object on which is being reported
Which action can a delegated administrator take? (Choose 2) -
✔✔✔ Correct Answer > log in as a user who has granted
admin access, manage users in specified roles (can't create new
users & assign specific profiles, create custom profiles with
limited permissions)
In which situation would workflow be preferred over process
builder for automation? - ✔✔✔ Correct Answer > an
outbound soap message needs to be sent without using apex
What is freeze sharing of a file? - ✔✔✔ Correct Answer >
freeze sharing of a file prevents its from being shared with any
additional users, but does not affect existing sharing. Use the
'prevent others from sharing & unsharing' to freeze. Sharing
,can still be done by the owner & admin (if they have
collaborator access to the file)
What capabilities of the 'create calendar from SF object'
feature? - ✔✔✔ Correct Answer > can be made from any
object, calendars can be customized by applying a list view
What are features of SF Files? - ✔✔✔ Correct Answer > files
can be shared in Chatter with a content Library, can be shared
from a Private library with Chatter, a file can be synched in a
folder in the SF files directory
What is true regarding the ability to format Chatter posts with
rich text? - ✔✔✔ Correct Answer > rich text is a Chatter
setting which can be enabled or disabled, can be composed in
SF classic or Lightning, can be added to text posts, questions
and posts with links/file attachments (not on Polls)
What is true regarding editing Feed posts & Comments - ✔✔✔
Correct Answer > admins can edit any posts, users can edit
their own feed posts is enabled by default
, What actions can be performed on a chatter post? - ✔✔✔
Correct Answer > create a task related to the post & edit the
post. Log a call & create an opportunity can be done from the
chatter FEED, but not from the feed item/post
Global Technologies wants to relate their emails in Outlook to
their SF records. How can an admin meet this need? - ✔✔✔
Correct Answer > Lightning for Outlook
What is true regarding an @mention to a group regarding an
opportunity record? - ✔✔✔ Correct Answer > is available in
both classic & lightning, a group-record relationship record is
created, & the record displays in the group records related list
in the group
What does muting a post do? - ✔✔✔ Correct Answer >
removes it from the chatter & home feeds, but not from group,
profile, or record feed. Muted posts can be unmuted if the user
is mentioned in the post or can be viewed by using the 'mute'
filter
Where are Chatter Questions available? - ✔✔✔ Correct
Answer > chatter feed, in groups, and in records