TAP Test- Chapter 1 Overview of the
Travel and Tourism Industry
1. ASTA - ANS-American Society of Travel Agents
2. Benefit - ANS-A high-quality result that a feature brings to a specific purchaser
3. Business Travel - ANS-Or Corporate Travel- consists of all journeys that are bought by
means of agencies and made for his or her cause
4. Commission - ANS-a charge or percentage of a sale
5. Commodity - ANS-Something that varies little and has the equal fee everywhere
6. Conference System - ANS-a device by which a collection of suppliers controls the sale in
their product, appointing agents to promote it and setting up a popular agreement
7. Demographic Segmentation - ANS-the technique of categorizing human beings in step
with characteristics along with age, sex, or marital status
8. Dependables - ANS-folks who value familiarity and comfort who generally tend to visit
popular places/ and return to the equal ones over and over
9. Distributor - ANS-A agency that acts as a intermediary among providers and tourists
10. Familiarization Trip - ANS-A experience supplied to tour specialists at a discounted rate
with a view to investigate accommodations, restaurants, and sample region points of
interest and offerings
11. Feature - ANS-An inherent function of a services or products
12. High Season - ANS-The season whilst quotes and site visitors top
13. Hospitality Industry - ANS-components lodge lodges and meals and beverage offerings
14. Incentive Travel - ANS-A prize or praise for personnel typically for productivity or sales
overall performance
15. Leisure Travel - ANS-Travel accomplished for delight (tour to visit own family or pals
commonly included.)
16. Low Season - ANS-The season while prices and visitors are at their lowest (value
season)
17. Market Segmentation - ANS-The technique of figuring out clusters of people who have
comparable needs and can shape a journey market
18. Marketing - ANS-A series of choices and movements taken by means of a vendor to
create a match between customer's possibilities and a product or service
19. Meeting Travel - ANS-travel to prepared gatherings such as conferences and
conventions
20. NTO - ANS-National Tourist Office- government subsidized workplace that works inside
the country to draw travelers
21. Override - ANS-An greater fee made with the aid of a dealer as an advantage for a huge
quantity of sales
22. Personal Selling - ANS-Selling performed individual to person
Travel and Tourism Industry
1. ASTA - ANS-American Society of Travel Agents
2. Benefit - ANS-A high-quality result that a feature brings to a specific purchaser
3. Business Travel - ANS-Or Corporate Travel- consists of all journeys that are bought by
means of agencies and made for his or her cause
4. Commission - ANS-a charge or percentage of a sale
5. Commodity - ANS-Something that varies little and has the equal fee everywhere
6. Conference System - ANS-a device by which a collection of suppliers controls the sale in
their product, appointing agents to promote it and setting up a popular agreement
7. Demographic Segmentation - ANS-the technique of categorizing human beings in step
with characteristics along with age, sex, or marital status
8. Dependables - ANS-folks who value familiarity and comfort who generally tend to visit
popular places/ and return to the equal ones over and over
9. Distributor - ANS-A agency that acts as a intermediary among providers and tourists
10. Familiarization Trip - ANS-A experience supplied to tour specialists at a discounted rate
with a view to investigate accommodations, restaurants, and sample region points of
interest and offerings
11. Feature - ANS-An inherent function of a services or products
12. High Season - ANS-The season whilst quotes and site visitors top
13. Hospitality Industry - ANS-components lodge lodges and meals and beverage offerings
14. Incentive Travel - ANS-A prize or praise for personnel typically for productivity or sales
overall performance
15. Leisure Travel - ANS-Travel accomplished for delight (tour to visit own family or pals
commonly included.)
16. Low Season - ANS-The season while prices and visitors are at their lowest (value
season)
17. Market Segmentation - ANS-The technique of figuring out clusters of people who have
comparable needs and can shape a journey market
18. Marketing - ANS-A series of choices and movements taken by means of a vendor to
create a match between customer's possibilities and a product or service
19. Meeting Travel - ANS-travel to prepared gatherings such as conferences and
conventions
20. NTO - ANS-National Tourist Office- government subsidized workplace that works inside
the country to draw travelers
21. Override - ANS-An greater fee made with the aid of a dealer as an advantage for a huge
quantity of sales
22. Personal Selling - ANS-Selling performed individual to person
