C720 PA wgu|2024-2025
newest|COMPREHENSIVE QUESTIONS AND
VERIFIED ANSWERS |FREQUENTLY MOST
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Terms in this set (70)
A company that To develop a Pareto chart identifying the root
produces motors uses causes of engine defects
the following check
sheet:
Why would the company
use this check sheet?
To create a control chart
to measure the engine
assembly process
To create a flow chart of
the engine assembly
process
To develop a suppliers,
inputs, process, outputs,
customers (SIPOC)
diagram
To develop a Pareto
chart identifying the root
causes of engine defects
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,11/5/24, 9:31 AM C720 PA wgu|2024-2025 newest|COMPREHENSIVE QUESTIONS AND VERIFIED ANSWERS |FREQUENTLY MOST TESTE…
Which aspect of quality is Durability
demonstrated by a
vehicle that has a useful
life of 165,000 miles?
Performance
Reliability
Features
Durability
A quality improvement Control charts
team is trying to illustrate Run charts
to upper management
how a process is varying
over time as
measurements are
collected.
Which two statistical
process control (SPC)
tools should the team
use?
Choose 2 answers
Cause-and-effect
diagrams
Scatter diagrams
Histograms
Run charts
Check sheets
Pareto charts
Control charts
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,11/5/24, 9:31 AM C720 PA wgu|2024-2025 newest|COMPREHENSIVE QUESTIONS AND VERIFIED ANSWERS |FREQUENTLY MOST TESTE…
The CEO of a service Deming's 14 points
company wants to
change the strategy of
the company from
volume sales to high-
quality products.
Which philosophy should
the CEO implement to
emphasize quality over
volume?
Shewhart's variation
reduction
Deming's 14 points
Ohno and Shingo's kaizen
Taguchi's loss function
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, 11/5/24, 9:31 AM C720 PA wgu|2024-2025 newest|COMPREHENSIVE QUESTIONS AND VERIFIED ANSWERS |FREQUENTLY MOST TESTE…
A company sells garage Control charts to measure the time elapsed to
doors through a national completion
retailer and contracts Run charts to chart output around the 14-day central
with local installers to tendency
complete the
installations. The
operations manager is
responsible for
completing the
installations in a 14-day
period after the sale. The
company will be
penalized financially if it
fails to achieve these
objectives. The
operations manager's
daily responsibilities
include contacting
installers to expedite
orders and ensure
deadlines are met.
Which two tools that
should be used to
measure installer
performance?
Choose 2 answers
Control charts to
measure the time
elapsed to completion
Fishbone diagram to
chart the method,
material, machine, and
manpower
Gantt chart to measure
how much performance
has improved
Run charts to chart
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