NUR 634 APEA 3P EXAM TEST BANK NEWEST ACTUAL
EXAM COMPLETE ALL 200 QUESTIONS AND CORRECT
DETAILED ANSWERS (VERIFIED ANSWERS) ALREADY
GRADED A+
NUR 634 APEA 3P EXAM
1. Centene requires all contracted brokers/agents to read, understand, and agree
to Centene's Business Ethics and Code of Conduct Policy.
True
False: True
2. The TPMO disclaimer must be used by any TPMO that sells plans on behalf
of more than one MA plan provider. The disclaimer must be:
(Select all that apply.)
a. Included in any marketing materials, including print materials and television
advertisements developed, used, or distributed by the TPMO. b. Verbally conveyed
within the first minute of a sales call.
c. Prominently displayed on TPMO websites (regardless of content).
d. Electronically conveyed when communicating with a beneficiary through email,
online chat, or other electronic means of communication (regardless of content).:
a. Included in any marketing materials, including print materials and television
advertisements developed, used, or distributed by the TPMO. b. Verbally conveyed
within the first minute of a sales call.
c. Prominently displayed on TPMO websites (regardless of content).
,d. Electronically conveyed when communicating with a beneficiary through email,
online chat, or other electronic means of communication (regardless of content).
3. When a paper SOA form is used, it must be completed __________ hosting the
sales presentation. a. 48 Hours prior to
b. During
c. After: a. 48 Hours prior to
4. When verifying a D-SNP beneficiary's Medicaid eligibility through the
Ascend Medicaid search tool, you should confirm their current Medicaid status
qualifies for the selected D-SNP being enrolled in and explain that changes in
Medicaid eligiblity may affect enrollment and/or cost sharing.
True
False: True
5. Medicare Star Ratings and performance are at the forefront of Wellcare's
quality strategy. Wellcare's quality focus consists of six drivers. Which of the
following is not a Wellcare quality driver? a. Member Service
b. Reputation
c. Member Payments
d. Serving Government Customers: c. Member Payments
6. Although options for capturing and submitting SOAs vary by health plan,
Wellcare accepts SOAs in which of the following methods?
a. Ascend
b. Telephonic
c. Paper
d. All of these: d. All of these
,7. Brokers/Agents can submit a support ticket online through their Centene
Workbench portal.
True
False: True
8. An SEP is a period outside of the ICEP, AEP, or MA OEP when beneficiaries
can enroll based solely on life events that qualify for an SEP period.
True
False: True
9. *From October 1 to October 14, certain activities are Non-Permissible
Activities. These include:
a. Assist with completing an application
b. Collect a completed application
c. Advise the beneficiary to complete an application prior to October 15.d. All of
these: d. All of these
*NOT a. Assist with completing an application
10. Ascend is a fast, easy, and compliant way for brokers/agents to submit agent-
assisted electronic enrollments.
True
False: True
11. Member PHI can be stored on an external hard drive or a cloud storage
service like Google Drive or Apple Cloud.
True
False: False
, 12. The beneficiary (or their authorized representative) must indicate the product
types to be discussed during the appointment on the Scope of Appointment (SOA).
True
False: True
13. Which elements are available as part of Wellcare's Sales Support model? a.
Online
b. Local
c. Corporate
d. All of these: d. All of these
14 Key areas you as a broker/agent have control over and impact upon
regarding Star Ratings for quality are: a. Member Satisfaction/Experience
b. Complaints
c. Rapid Disenrollment
d. All of these: d. All of these
15. Which of the following is not an example of Protected Health Information
(PHI)?
a. Medical records
b. Payment history
c. Library card: c. Library card
16. Which option is the preferred method to submit enrollment?
a. Centene Workbench Upload
b. Ascend Web/Mobile Application
c. Fax/Paper: b. Ascend Web/Mobile Application
EXAM COMPLETE ALL 200 QUESTIONS AND CORRECT
DETAILED ANSWERS (VERIFIED ANSWERS) ALREADY
GRADED A+
NUR 634 APEA 3P EXAM
1. Centene requires all contracted brokers/agents to read, understand, and agree
to Centene's Business Ethics and Code of Conduct Policy.
True
False: True
2. The TPMO disclaimer must be used by any TPMO that sells plans on behalf
of more than one MA plan provider. The disclaimer must be:
(Select all that apply.)
a. Included in any marketing materials, including print materials and television
advertisements developed, used, or distributed by the TPMO. b. Verbally conveyed
within the first minute of a sales call.
c. Prominently displayed on TPMO websites (regardless of content).
d. Electronically conveyed when communicating with a beneficiary through email,
online chat, or other electronic means of communication (regardless of content).:
a. Included in any marketing materials, including print materials and television
advertisements developed, used, or distributed by the TPMO. b. Verbally conveyed
within the first minute of a sales call.
c. Prominently displayed on TPMO websites (regardless of content).
,d. Electronically conveyed when communicating with a beneficiary through email,
online chat, or other electronic means of communication (regardless of content).
3. When a paper SOA form is used, it must be completed __________ hosting the
sales presentation. a. 48 Hours prior to
b. During
c. After: a. 48 Hours prior to
4. When verifying a D-SNP beneficiary's Medicaid eligibility through the
Ascend Medicaid search tool, you should confirm their current Medicaid status
qualifies for the selected D-SNP being enrolled in and explain that changes in
Medicaid eligiblity may affect enrollment and/or cost sharing.
True
False: True
5. Medicare Star Ratings and performance are at the forefront of Wellcare's
quality strategy. Wellcare's quality focus consists of six drivers. Which of the
following is not a Wellcare quality driver? a. Member Service
b. Reputation
c. Member Payments
d. Serving Government Customers: c. Member Payments
6. Although options for capturing and submitting SOAs vary by health plan,
Wellcare accepts SOAs in which of the following methods?
a. Ascend
b. Telephonic
c. Paper
d. All of these: d. All of these
,7. Brokers/Agents can submit a support ticket online through their Centene
Workbench portal.
True
False: True
8. An SEP is a period outside of the ICEP, AEP, or MA OEP when beneficiaries
can enroll based solely on life events that qualify for an SEP period.
True
False: True
9. *From October 1 to October 14, certain activities are Non-Permissible
Activities. These include:
a. Assist with completing an application
b. Collect a completed application
c. Advise the beneficiary to complete an application prior to October 15.d. All of
these: d. All of these
*NOT a. Assist with completing an application
10. Ascend is a fast, easy, and compliant way for brokers/agents to submit agent-
assisted electronic enrollments.
True
False: True
11. Member PHI can be stored on an external hard drive or a cloud storage
service like Google Drive or Apple Cloud.
True
False: False
, 12. The beneficiary (or their authorized representative) must indicate the product
types to be discussed during the appointment on the Scope of Appointment (SOA).
True
False: True
13. Which elements are available as part of Wellcare's Sales Support model? a.
Online
b. Local
c. Corporate
d. All of these: d. All of these
14 Key areas you as a broker/agent have control over and impact upon
regarding Star Ratings for quality are: a. Member Satisfaction/Experience
b. Complaints
c. Rapid Disenrollment
d. All of these: d. All of these
15. Which of the following is not an example of Protected Health Information
(PHI)?
a. Medical records
b. Payment history
c. Library card: c. Library card
16. Which option is the preferred method to submit enrollment?
a. Centene Workbench Upload
b. Ascend Web/Mobile Application
c. Fax/Paper: b. Ascend Web/Mobile Application
