WELLNESS ACT MASTERY CERTIFICATION EXAM. NEWEST
ACTUAL EXAM WITH 100% CORRECT VERIFIED ANSWERS.
100% PASSING GUARANTEED WITH GRADE A+.
WELLNESS ACT MASTERY CERTIFICATION EXAM.
1. 20. Beneficiary-facing marketing materials developed by a Third-Party
Marketing Organization (TPMO) for multiple Medicare Advantage (MA)
organizations or plans can be reviewed by just one MA organization, submitted to
the Centers for Medicare & Medicaid Services (CMS) in the Health Plan
Management System (HPMS), and opted in by the health plan after distribution.:
FALSE
2. Enrollment applications must be received by Wellcare no later than ___ calendar
day(s) following receipt from the beneficiary.: 1
3. Which elements are available as part of Wellcare's Sales Support model?: All
of these
4. Low-Income Subsidy (LIS), which is often referred to as Extra Help, reduces
all Part D plan premiums: False
5. Prior to completing the enrollment form, broker/agents should always
confirm the beneficiary's primary care provider (PCP) and/or specialists: True
6. 6. At the end of this course, there will be a Mastery Exam. Agents must
achieve a passing score of 85% or higher to successfully complete this course: True
7. 7. Brokers/Agents may be investigated after being suspected of noncompliant
activity reported through a: Complaint Tracking Module (CTM)
Grievance
,Secret Shop Finding
8. A broker/agent who has never had any verbal warnings cannot be issued a
Corrective Action Plan.: False
9. Wellcare does not need to be informed of all marketing/sales events at which
plans or materials will be presented or distributed (formaland informal).: False
10. Marketing benefits in a service area where those benefits are not available is
prohibited and considered misleading unless that is unavoidable because of
local/regional or media use.: True
11. CustomPoint sales material order dates will be posted on Wellcare.com: False
12. The online Centene Workbench self-service portal enables you to: All of these
13. The TPMO disclaimer must be used by any TPMO that sells plans on behalf of
more than one MA plan provider. The disclaimer must be:: Included in any
marketing materials, including print materials and television advertisements
developed, used, or distributed by the TPMO.
Verbally conveyed within the first minute of a sales call.
Prominently displayed on TPMO websites (regardless of content).
Electronically conveyed when communicating with a beneficiary through email, online
chat, or other electronic means of communication (regardless of content).
14. Brokers/Agents can access the following resources under the Shared
Resources section in Centene Workbench.: All of these
15. Which of the following is not an example of Protected Health Information
(PHI)?: Library Card
, 16. When a paper SOA form is used, it must be completed __________ hosting the
sales presentation.: 48 Hours prior to
17. Ascend is a fast, easy, and compliant way for brokers/agents to submit agent-
assisted electronic enrollments.: True
18. When explaining the provider network for D-SNPs and C-SNPs:: Avoid
submitting applications with no primary care provider (PCP) to assist these higher-
risk members. If a member is not connected to a primary care provider (PCP), we
should always encourage and assist with connecting them with an in-network doctor
19. If a requested effective date is available for the special election period being
selected, ensure you are requesting a date within the correct time frame for the
member based on their eligibility date or change date needed.: True
20. 20. Wellcare's _____ plan is designed for Low-Income Subsidy members.:
Classic
21. Which LIS category is assigned to members whose costs are fully subsidized
and who receive the most assistance?: Three
22. The _________ plan is expected to have one of the lowest premiums in the
country!: Value Script
23. The Wellcare preferred pharmacy network includes Walgreens, CVS, and
some grocery chains in 2024.: True
24. Wellcare continues to expand its reach by offering more products in a wider
geography. ____ new Wellcare plans are going to market.: Twenty-three
25. 25. All Prescription Drug Plans (PDPs) will off er a $___ copay for most Part
D preventive vaccines, regardless of which network pharmacy is used by members.:
Zero
ACTUAL EXAM WITH 100% CORRECT VERIFIED ANSWERS.
100% PASSING GUARANTEED WITH GRADE A+.
WELLNESS ACT MASTERY CERTIFICATION EXAM.
1. 20. Beneficiary-facing marketing materials developed by a Third-Party
Marketing Organization (TPMO) for multiple Medicare Advantage (MA)
organizations or plans can be reviewed by just one MA organization, submitted to
the Centers for Medicare & Medicaid Services (CMS) in the Health Plan
Management System (HPMS), and opted in by the health plan after distribution.:
FALSE
2. Enrollment applications must be received by Wellcare no later than ___ calendar
day(s) following receipt from the beneficiary.: 1
3. Which elements are available as part of Wellcare's Sales Support model?: All
of these
4. Low-Income Subsidy (LIS), which is often referred to as Extra Help, reduces
all Part D plan premiums: False
5. Prior to completing the enrollment form, broker/agents should always
confirm the beneficiary's primary care provider (PCP) and/or specialists: True
6. 6. At the end of this course, there will be a Mastery Exam. Agents must
achieve a passing score of 85% or higher to successfully complete this course: True
7. 7. Brokers/Agents may be investigated after being suspected of noncompliant
activity reported through a: Complaint Tracking Module (CTM)
Grievance
,Secret Shop Finding
8. A broker/agent who has never had any verbal warnings cannot be issued a
Corrective Action Plan.: False
9. Wellcare does not need to be informed of all marketing/sales events at which
plans or materials will be presented or distributed (formaland informal).: False
10. Marketing benefits in a service area where those benefits are not available is
prohibited and considered misleading unless that is unavoidable because of
local/regional or media use.: True
11. CustomPoint sales material order dates will be posted on Wellcare.com: False
12. The online Centene Workbench self-service portal enables you to: All of these
13. The TPMO disclaimer must be used by any TPMO that sells plans on behalf of
more than one MA plan provider. The disclaimer must be:: Included in any
marketing materials, including print materials and television advertisements
developed, used, or distributed by the TPMO.
Verbally conveyed within the first minute of a sales call.
Prominently displayed on TPMO websites (regardless of content).
Electronically conveyed when communicating with a beneficiary through email, online
chat, or other electronic means of communication (regardless of content).
14. Brokers/Agents can access the following resources under the Shared
Resources section in Centene Workbench.: All of these
15. Which of the following is not an example of Protected Health Information
(PHI)?: Library Card
, 16. When a paper SOA form is used, it must be completed __________ hosting the
sales presentation.: 48 Hours prior to
17. Ascend is a fast, easy, and compliant way for brokers/agents to submit agent-
assisted electronic enrollments.: True
18. When explaining the provider network for D-SNPs and C-SNPs:: Avoid
submitting applications with no primary care provider (PCP) to assist these higher-
risk members. If a member is not connected to a primary care provider (PCP), we
should always encourage and assist with connecting them with an in-network doctor
19. If a requested effective date is available for the special election period being
selected, ensure you are requesting a date within the correct time frame for the
member based on their eligibility date or change date needed.: True
20. 20. Wellcare's _____ plan is designed for Low-Income Subsidy members.:
Classic
21. Which LIS category is assigned to members whose costs are fully subsidized
and who receive the most assistance?: Three
22. The _________ plan is expected to have one of the lowest premiums in the
country!: Value Script
23. The Wellcare preferred pharmacy network includes Walgreens, CVS, and
some grocery chains in 2024.: True
24. Wellcare continues to expand its reach by offering more products in a wider
geography. ____ new Wellcare plans are going to market.: Twenty-three
25. 25. All Prescription Drug Plans (PDPs) will off er a $___ copay for most Part
D preventive vaccines, regardless of which network pharmacy is used by members.:
Zero
