RHFAC Exam 2024 Questions &
Answers 100% Correct!!
built environment - ANSWERphysical spaces and places where people live, work, learn and play
accessibility - ANSWERdegree to which a product, device, activity, facility, service or environment
allows everyone to participate fully and is available to everyone on an equal basis
Meaningful access - ANSWERaccess that meets the real accessibility needs of all users of a Site,
regardless of their physical ability
Seeing - ANSWERsensory disability, includes people with blindness and low vision
Hearing - ANSWERsensory disability, includes people with partial hearing loss to total hearing loss
Physical disabilities - ANSWERincludes mobility, flexibility, dexterity, and pain
Learning disabilities - ANSWERaffects acquision, organization, retention, understanding or use of
verbal or non-verbal information
Developmental disabilities - ANSWERoccur from birth or early childhood, inhibit or delay an
individual's ability to perform a number of tasks
Mental health related - ANSWERdisorders that affect mood, thinking and behaviour
Memory - ANSWERaffects storage, retention, and recollection of memories
Communication disabilities - ANSWERimpact speaking or understanding spoken language, can
overlap with other challenges such as learning difficulties, cognitive challenges, or an aspect of
autism spectrum disorders, mental health-related problems, or hearing-related conditions
Visible vs. invisible disabilities - ANSWERphysical are often visible, learning disability or mental health
are hidden
Medical model of disability - ANSWERdisability as a medical condition and expects the person with
the disability to change to fit with society
Social model of disability - ANSWERmethod of looking at the disability experience considers an
individual's needs in the context of wider society. Focuses on barriers created by society
Barriers to Accessibility - ANSWERAccessibility for Ontarians with Disabilities Act identifies five
barriers—attitudinal, architectural and physical, organizational or systemic, information or
communications, technology
attitudinal barriers - ANSWERbehaviours, perceptions and assumptions that discriminate against
persons with disabilities
Assuming a person with a physical disability is not capable of being employed,
Assuming a person with hearing loss cannot effectively communicate socially or in a work setting,
, Assuming that someone with vision loss cannot navigate public transportation, city streets or even a
filing cabinet,
Assuming that a person with mental health issues cannot handle stress.
Architectural or Physical - ANSWERelements of buildings or outdoor spaces that block or limit access
to persons with disabilities,
Sidewalks, hallways, and doorways that are too narrow for a wheelchair, scooter or walker,
Counters or desks that are too high for persons of short stature or someone using a wheelchair, or
other mobility device, to interact with staff or to carry out a transaction,
Poor lighting that makes it difficult for a person with low vision to see or for someone who lip-reads
or uses sign language,
Doorknobs that are difficult to grasp for a person with arthritis, telephones that are not equipped
with telecommunications devices for people who are deaf or hard of hearing,
lack of visual fire alarms could mean that a person with a hearing disability is working in an area that
is unsafe for them.
Organizational or Systemic - ANSWERpolicies, procedures or practices that discriminate and prevent
people with disabilities from participating fully in an opportunity available to others,
An employment equity program that does not provide a hiring process that is open to people with
disabilities:
No hiring forms/applications in Braille, large print or other alternative formats,
No telephone device for the deaf (TDD) so that people with hearing loss can talk directly to HR staff,
Physically inaccessible offices,
Rigid office hours or dress codes
Information or communications barriers - ANSWERhappen when a person can't easily understand
information,
Print that is too small or in a font that is difficult to read,
Videos that are not captioned and/or don't have transcriptions,
Signs that are not clear or easily understood,
Websites that can't be accessed by people who are not able to use a mouse or view a conventional
screen,
Handouts or printed material that are available only in hard copies
Technology barriers - ANSWERoccur when a device or technological platform is not accessible to its
intended audience and cannot be used with an assistive device,
Electronic documents that lack proper formatting and cannot be read by screen-reading software,
Answers 100% Correct!!
built environment - ANSWERphysical spaces and places where people live, work, learn and play
accessibility - ANSWERdegree to which a product, device, activity, facility, service or environment
allows everyone to participate fully and is available to everyone on an equal basis
Meaningful access - ANSWERaccess that meets the real accessibility needs of all users of a Site,
regardless of their physical ability
Seeing - ANSWERsensory disability, includes people with blindness and low vision
Hearing - ANSWERsensory disability, includes people with partial hearing loss to total hearing loss
Physical disabilities - ANSWERincludes mobility, flexibility, dexterity, and pain
Learning disabilities - ANSWERaffects acquision, organization, retention, understanding or use of
verbal or non-verbal information
Developmental disabilities - ANSWERoccur from birth or early childhood, inhibit or delay an
individual's ability to perform a number of tasks
Mental health related - ANSWERdisorders that affect mood, thinking and behaviour
Memory - ANSWERaffects storage, retention, and recollection of memories
Communication disabilities - ANSWERimpact speaking or understanding spoken language, can
overlap with other challenges such as learning difficulties, cognitive challenges, or an aspect of
autism spectrum disorders, mental health-related problems, or hearing-related conditions
Visible vs. invisible disabilities - ANSWERphysical are often visible, learning disability or mental health
are hidden
Medical model of disability - ANSWERdisability as a medical condition and expects the person with
the disability to change to fit with society
Social model of disability - ANSWERmethod of looking at the disability experience considers an
individual's needs in the context of wider society. Focuses on barriers created by society
Barriers to Accessibility - ANSWERAccessibility for Ontarians with Disabilities Act identifies five
barriers—attitudinal, architectural and physical, organizational or systemic, information or
communications, technology
attitudinal barriers - ANSWERbehaviours, perceptions and assumptions that discriminate against
persons with disabilities
Assuming a person with a physical disability is not capable of being employed,
Assuming a person with hearing loss cannot effectively communicate socially or in a work setting,
, Assuming that someone with vision loss cannot navigate public transportation, city streets or even a
filing cabinet,
Assuming that a person with mental health issues cannot handle stress.
Architectural or Physical - ANSWERelements of buildings or outdoor spaces that block or limit access
to persons with disabilities,
Sidewalks, hallways, and doorways that are too narrow for a wheelchair, scooter or walker,
Counters or desks that are too high for persons of short stature or someone using a wheelchair, or
other mobility device, to interact with staff or to carry out a transaction,
Poor lighting that makes it difficult for a person with low vision to see or for someone who lip-reads
or uses sign language,
Doorknobs that are difficult to grasp for a person with arthritis, telephones that are not equipped
with telecommunications devices for people who are deaf or hard of hearing,
lack of visual fire alarms could mean that a person with a hearing disability is working in an area that
is unsafe for them.
Organizational or Systemic - ANSWERpolicies, procedures or practices that discriminate and prevent
people with disabilities from participating fully in an opportunity available to others,
An employment equity program that does not provide a hiring process that is open to people with
disabilities:
No hiring forms/applications in Braille, large print or other alternative formats,
No telephone device for the deaf (TDD) so that people with hearing loss can talk directly to HR staff,
Physically inaccessible offices,
Rigid office hours or dress codes
Information or communications barriers - ANSWERhappen when a person can't easily understand
information,
Print that is too small or in a font that is difficult to read,
Videos that are not captioned and/or don't have transcriptions,
Signs that are not clear or easily understood,
Websites that can't be accessed by people who are not able to use a mouse or view a conventional
screen,
Handouts or printed material that are available only in hard copies
Technology barriers - ANSWERoccur when a device or technological platform is not accessible to its
intended audience and cannot be used with an assistive device,
Electronic documents that lack proper formatting and cannot be read by screen-reading software,
