TEST BANK MGMT 12th Edition Principles of Management by Chuck Williams Chapters 1 - 18, Complete

TEST BANK
MGMT 12th Edition Principles of Management
by Chuck Williams Chapters 1 - 18, Complete

,TABLE OF CONTENTS f f f




Part I: INTRODUCTION TO MANAGEMENT.
f f f f



1. Management.
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2. The History of Management.
f f f f



3. Organizational Environments and Cultures.
f f f f



4. Ethics and Social Responsibility.
f f f f



Part II: PLANNING.
f f



5. Planning and Decision Making.
f f f f



6. Organizational Strategy.
f f



7. Innovation and Change.
f f f



8. Global Management.
f f



Part III: ORGANIZING.
f f



9. Designing Adaptive Organizations.
f f f



10. Managing Teams.
f f



11. Managing Human Resource Systems.
f f f f



12. Managing Individuals and a Diverse Work Force.
f f f f f f f



Part IV: LEADING.
f f



13. Motivation.
f



14. Leadership.
f



15. Managing Communication.
f f



Part V: CONTROLLING.
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16. Control.
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17. Managing Information.
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18. Managing Service and Manufacturing Operations.
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,Chapter 01_Management
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1.f_____fisfdefinedfasfgettingfworkfdonefthroughfothers.
f
a.f Orientation

f
b.fMarketing

f
c.f Management

f
d.fAccounting

ANS:ffc



2.fWhenfRuthfwasfhiredfbyfGrahamfServicesfInc.ftofheadfitsfcustomerfservicefoperations,fshefwasftol
dfthatfherfrolefinvolvedfsupervisingfthefworkfoffherfemployeesfandfensuringfthatftheyfdidftheirfjobsf
well.fRuth'sfjobfisfrelatedfto:
f
a.f marketing.

f
b.frecruitment.

f
c.f management.

f
d.ffinance.

ANS:ffc



3.fAtfTroystenfInc.,fafconstructionfcompany,fEdwin'sfjobfresponsibilitiesfincludefmonitoringfthefwo
rkfcarriedfoutfbyfthefcompany'sfsitefengineers.fHefisfalsofresponsiblefforfensuringfthatfallfthefengine
ersfarefprovidedfwithfamplefguidancefandfsupervisionfsofthatftheyfcanfperformfallfthefassignedftasksf
tofthefbestfofftheirfability.fInfthefgivenfscenario,fEdwin'sfjobfisfrelatedftof_____.
f
a.f accounting

f
b.fsales

, f
c.f management

f
d.fproduction

ANS:ffc



4.fTrentfAutomobilesfInc.fwasfexpectingfaflargefshipmentfoffscrapfmetalfafweekfearlier.fAsfthefship
mentfdidfnotfarrivefonftime,fthefsupplyfmanagerfatfTrentfAutomobilesfwasfforcedftofplacefanotherfo
rderfforfthefsamefquantityfoffscrapfmetalffromfaflocalfmanufacturer.fAsfafresult,fitsfcarfmanufacturin
gfprocessesfgotfdelayedfandfexpensesfincreased.fInfthisfscenario,fTrentfAutomobilesfisfdemonstrati
ngfaflackfoff_____.
f
a.f synergy

f
b.fdisintermediation

f
c.f automation

f
d.fefficiency

ANS:ffd



6.fTofreducefmanualferrors,fDebronthfInc.,fafmachineryfmanufacturingfcompany,fautomatedfmostfo
ffitsfproductionfprocessesfusingfComputerfNumericfControlf(CNC)fmachines.fThisfreducedftheflabo
rfcost,fwastagefoffrawfmaterials,fandfrejectionfofffinishedfgoodsfdueftofqualityfissues.fInfthefcontextfo
ffmanagement,fthefautomationfoffproductionfprocessesfatfDebronthfInc.fexemplifiesf_____.
f
a.f synergy

f
b.fefficiency

f
c.f autonomy

f
d.fcontingency