Past Questions From ACHE's Board of Governors Exam
QUESTIONS WITH 100% CORRECT ANSWERS
For .the .routine .service .cost .center, .an .increase .in .the .number .of .patient .days .over .the .budgeted .nu
mber .of .patient .days .will .result .in:
1. .A .higher .average .cost .per .patient .day.
2. .A .lower .average .cost .per .patient .day.
3. .An .increase .in .the .budgeted .fixed .costs .for .the .routine .service .cost .center.
4.No .change .in .the .average .cost .per .patient .day. .- .(correct .answer) .-2.
Which .of .the .following .balance .sheet .items .would .differ .between .a .for-profit .and .a .not-for-
profit .healthcare .organization?
1.Retained .earnings.
2.Plant, .property, .and .equipment.
3.Real .estate.
4.Investments. .- .(correct .answer) .-1.
Which .of .the .following .leadership .actions .most .clearly .supports .organizational .transformation .towar
d .total .quality .management?
1.Convening .and .chairing .the .Quality .Council.
2.Changing .the .name .of .the .quality .department .from .QA .to .CQI.
, 3.Requiring .all .direct .reports .to .attend .an .introductory .course .in .TQM.
4.Hiring .a .customer .service .representative. .- .(correct .answer) .-1.
In .the .healthcare .field, .the .accountability .of .management .is .best .measured .by .the:
1.Balance .maintained .between .service .quality .and .operational .efficiency.
2.Results .shown .on .the .annual .expense .and .income .statement.
3.Balance .maintained .between .physician .satisfaction .and .patient .needs.
4.Degree .to .which .management's .needs .are .met .- .(correct .answer) .-1.
Consumer ."report .card" .development .and .distribution .has .become .a .high .priority .for .managed .care .
organizations .because:
1.Measurements .of .performance .have .now .become .well .established, .standardized, .and .accepted .by .
all .parties.
2.Purchasers .are .pressuring .for .disclosure .of .meaningful .performance .information .for .use .by .buyers .
and .consumers.
3.Consumers .in .healthcare .are .now .well .organized, .and .managed .care .organizations .feel .a .need .to .s
atisfy .them.
4.Physicians .are .increasingly .encouraging .their .patients .to .evaluate .managed .care .organizations .base
d .on .these .report .cards. .- .(correct .answer) .-2.
Which .of .the .following .is .not .required .for .managing .strategic .adaptation?
1.Development .of .integrated .continuums .of .care.
2.Development .of .successful .hospital-physician .partnerships.
3.Vertical .and .horizontal .integration .with .out-of-area .providers.
4.Programs .of .strategic .leadership .development .for .board .members, .managers, .physicians, .and .nurs
e .leaders. .- .(correct .answer) .-3.
What .is .an .important .advantage .of .physician .participation .in .Independent .Practice .Associations .
(IPAs) .versus .other .affiliation .arrangements .with .HMOs?
QUESTIONS WITH 100% CORRECT ANSWERS
For .the .routine .service .cost .center, .an .increase .in .the .number .of .patient .days .over .the .budgeted .nu
mber .of .patient .days .will .result .in:
1. .A .higher .average .cost .per .patient .day.
2. .A .lower .average .cost .per .patient .day.
3. .An .increase .in .the .budgeted .fixed .costs .for .the .routine .service .cost .center.
4.No .change .in .the .average .cost .per .patient .day. .- .(correct .answer) .-2.
Which .of .the .following .balance .sheet .items .would .differ .between .a .for-profit .and .a .not-for-
profit .healthcare .organization?
1.Retained .earnings.
2.Plant, .property, .and .equipment.
3.Real .estate.
4.Investments. .- .(correct .answer) .-1.
Which .of .the .following .leadership .actions .most .clearly .supports .organizational .transformation .towar
d .total .quality .management?
1.Convening .and .chairing .the .Quality .Council.
2.Changing .the .name .of .the .quality .department .from .QA .to .CQI.
, 3.Requiring .all .direct .reports .to .attend .an .introductory .course .in .TQM.
4.Hiring .a .customer .service .representative. .- .(correct .answer) .-1.
In .the .healthcare .field, .the .accountability .of .management .is .best .measured .by .the:
1.Balance .maintained .between .service .quality .and .operational .efficiency.
2.Results .shown .on .the .annual .expense .and .income .statement.
3.Balance .maintained .between .physician .satisfaction .and .patient .needs.
4.Degree .to .which .management's .needs .are .met .- .(correct .answer) .-1.
Consumer ."report .card" .development .and .distribution .has .become .a .high .priority .for .managed .care .
organizations .because:
1.Measurements .of .performance .have .now .become .well .established, .standardized, .and .accepted .by .
all .parties.
2.Purchasers .are .pressuring .for .disclosure .of .meaningful .performance .information .for .use .by .buyers .
and .consumers.
3.Consumers .in .healthcare .are .now .well .organized, .and .managed .care .organizations .feel .a .need .to .s
atisfy .them.
4.Physicians .are .increasingly .encouraging .their .patients .to .evaluate .managed .care .organizations .base
d .on .these .report .cards. .- .(correct .answer) .-2.
Which .of .the .following .is .not .required .for .managing .strategic .adaptation?
1.Development .of .integrated .continuums .of .care.
2.Development .of .successful .hospital-physician .partnerships.
3.Vertical .and .horizontal .integration .with .out-of-area .providers.
4.Programs .of .strategic .leadership .development .for .board .members, .managers, .physicians, .and .nurs
e .leaders. .- .(correct .answer) .-3.
What .is .an .important .advantage .of .physician .participation .in .Independent .Practice .Associations .
(IPAs) .versus .other .affiliation .arrangements .with .HMOs?
