TCIS Training 2024 Questions With Complete Solutions
5 stages of stress model of crisis Correct Answers 1. Baseline
...... ... ...
2. Triggering event
3. Escalation
4. Outburst
5. Recovery
A crisis occurs when.. Correct Answers Survival Brain is
...... ......
activated and they are unable to regulate their emotions and
behaviors.
A trauma sensitive classroom is one where Correct Answers All ...... ......
students feel safe, welcomed, supported.
Active Listening Goals Correct Answers -helps students express
...... ......
thoughts
-reduce defensiveness
-promotes change
-self sooth
"Talk out rather than act out"
Active Listening: Encouraging Techniques Correct Answers ......
Mini Encourage- "Go on", "Uh-huh"
......
Door opener- "tell me more"
Closed questions
Open questions
Active listening: Non-verbal Techniques Correct Answers - ...... .... ..
silence
-facial expression
, -eye contact
-tone of voice
Active Listening: Reflective Response vs Empathic Response
Correct Answers Reflective- Connects with FEELINGS "you
...... ......
look upset"
Empathic- Connects with EXPERIENCES "This is really hard
for you"
Assessing & Responding: How do I best Respond? Correct ......
Answers -stay in control
.... ..
-provide emotional support
-environment support
-decrease level of stress
Assessing the situation 4 questions Correct Answers 1. How am I
...... ......
feeling right now?
2. What does the student feel, need, want?
3. How is the environment affecting the situation?
4. How do I best respond?
Avoid the Spark by Correct Answers Never touching the student
...... ......
Avoiding the power struggle
Behavior Support Techniques Correct Answers Managing the
...... ......
environment
Prompting
Caring gesture
Hurdle help
Redirection and distractions
Proximity
5 stages of stress model of crisis Correct Answers 1. Baseline
...... ... ...
2. Triggering event
3. Escalation
4. Outburst
5. Recovery
A crisis occurs when.. Correct Answers Survival Brain is
...... ......
activated and they are unable to regulate their emotions and
behaviors.
A trauma sensitive classroom is one where Correct Answers All ...... ......
students feel safe, welcomed, supported.
Active Listening Goals Correct Answers -helps students express
...... ......
thoughts
-reduce defensiveness
-promotes change
-self sooth
"Talk out rather than act out"
Active Listening: Encouraging Techniques Correct Answers ......
Mini Encourage- "Go on", "Uh-huh"
......
Door opener- "tell me more"
Closed questions
Open questions
Active listening: Non-verbal Techniques Correct Answers - ...... .... ..
silence
-facial expression
, -eye contact
-tone of voice
Active Listening: Reflective Response vs Empathic Response
Correct Answers Reflective- Connects with FEELINGS "you
...... ......
look upset"
Empathic- Connects with EXPERIENCES "This is really hard
for you"
Assessing & Responding: How do I best Respond? Correct ......
Answers -stay in control
.... ..
-provide emotional support
-environment support
-decrease level of stress
Assessing the situation 4 questions Correct Answers 1. How am I
...... ......
feeling right now?
2. What does the student feel, need, want?
3. How is the environment affecting the situation?
4. How do I best respond?
Avoid the Spark by Correct Answers Never touching the student
...... ......
Avoiding the power struggle
Behavior Support Techniques Correct Answers Managing the
...... ......
environment
Prompting
Caring gesture
Hurdle help
Redirection and distractions
Proximity
