TICO Module 4 Exam 100% Correct!!

What are the four main obligations that a registrant must meet after a sale but before the client departs on the trip? - ANSWERinvoicing requirements, requirements to inform customers of any changes that might affect their purchase, requirements to verify travel wholesaler documents, requirements for a travel wholesaler to provide travel services Section 38(1) of the Regulation - ANSWERAfter making a sale, a travel agent must promptly issue the customer a statement, invoice, or receipt. A statement, invoice, or receipt can be more than one page, as long as the first page: - ANSWERshows that more pages follow. Agency's and counsellors' identification - ANSWERthe name under which the travel agent carries on business, the travel agent's business address, telephone, and registration numbers, contact information such as the travel agent's fax number and email address, the name of the travel counsellor who made the booking and accepted the first payment Customer identification - ANSWERthe name and address of the person who purchased the travel services, the name, if known, of each person on whose behalf the payment is made (that is, those people travelling) Travel services details - ANSWERthe date of the booking, a fair and accurate description of the travel services contracted for, including destination, departure date, and names of the persons who will provide the travel services, if the travel agent sells insurance, a statement whether or not the customer has purchased trip cancellation insurance and, if applicable, out-of-province health insurance, if the travel agent does not sell insurance, a statement whether the customer was advised of the availability of trip cancellation insurance and, if applicable, out-of-province health insurance, the advice given to the customer regarding the typical information and travel documents (passport, visas, etc.) needed for each person for whom travel services were purchased, a statement that entry to a country may be refused even if the required information and travel documents are complete a statement that living standards and practices at the destination may differ from those in Canada, and that the standards and conditions concerning the provision of utilities, services, or accommodation may differ Payment details - ANSWERthe date of the first payment the amount of the payment and whether it is full or partial payment the amount of any balance owing, if known, and the date when it is to be paid any fees, levies, service charges, surcharges, taxes and other charges, and whether