SET stands for - ANSSober, enough, too much
Which of the following is NOT a characteristic of anxiety - ANSVerbal fights
If the customer Insists on driving and refuses all offers for alternative transportation is your
obligation to notify - ANSPolice
When should you leave intoxicated patrons alone? - ANSNever
When checking IDs which of the following is not a question to ask yourself - ANSwhy does this
customer look familiar
Why do minors tend to gather in groups - ANSFor a sense of identity
How many ounces is one serving a hard alcohol - ANS1 1/2
It has been noticed that many sellers and servers and customers do not know some energy
drinks contain - ANSAlcohol
Which of the following is not an obvious behavior clue - ANSJudgement becomes sound
Once alcohol enters the mouth, __ of it is immediately absorbed in the bloodstream - ANS5
Which of the following is not a sign that someone is experiencing alcohol poison - ANSRapid
breathing
Observations will be based upon all the following except - ANSPrior experience with customers
outside of work
Which of the following is not something you should NOT do if a customer becomes abusive -
ANSIf a criminal act occurs
When handling intoxicated person which of the following is not a manner in which you should
speak - ANSAbrupt
I cannot for ideas intended to look identical to an official document but it's not authentic -
ANSThe document itself
What is it called an adult tries to purchase alcohol for minor - ANSSecond party sale