Unit 13 tour operators P3 M3 Handbook; holiday planning, selling holidays, administer a package holiday, operate a package holiday and identify commercial consideration

VERY DETAILED 1) Holiday planning Research Forecasting Product development Methods of contracting Costing the package Data input Working to a timescale 2) Selling holidays Brochure Production Pricing strategies Distribution Promotion Reservations Commissions Late sales 3) Administer a package holiday Confirmations, itineraries and tickets Passenger manifests and rooming lists Errata Cancelations and amendments 4) Operate a package holiday Consolidations Load factors Overbooking Transport options Duty office UK and overseas resort liaison Health and safety Emergency situations & Crisis management Quality control Customer service Excursion sales 5) Identify commercial consideration Maximising profitability Links to different planning Selling Administrative Operations plus maximising profitablity 8000 words!