Texas roadhouse training (server) Questions and Answers with complete solution

Gretting the guest (ex.) - Hi, welcome to Texas Roadhouse my name is _____ and I will be your server today. Have you guys been with us before? (If yes) Well welcome back. So that means you guys are familiar with fresh baked bread, hand cut steaks, and fall off the bone ribs right? (If no) so we have fresh baked bread baked every 5 minutes, award winning fall off the bone ribs, hand cut steaks cut daily, legendary margaritas and ice cold beer served right from our bar and sides and salads that are made from scratch. Awesome, can I get you something to drink, maybe like a peach iced tea, a strawberry lemonade, or a kenny's cooler? H.E.A.R.T - Howdy Engage Arrive Respond Thankyou Kenny's Cooler - Blue Chair Bay® Coconut Rum Peachtree Schnapps Lemonade, sweet and sour mix Blue Curacao. (Only rocks) Orange and Cherry Garnish Hurricane Margarita - Rocks or Frozen Original margarita blended with Captain Morgan grenadineorange juice pineapple juice Orange and cherry Garnish Jamaican Cowboy - Rocks or Frozen Malibu Peachtree Schnapps orange juice pineapple juice Original Margarita Orange Garnish Sangria - Blend of red wines fruit juices triple sec brandy Texas Peach Fuzz - Absolut® Vodka Peachtree Schnapps cranberry juice orange juice Orange Garnish Armadillo Punch - Malibu® Rumcranberry juice orange juice pineapple juice Orange Garnish (Only juices they have are cranberry, orange and pineapple, so think of punch with all 3 juices.) Flavored lemonades - Strawberry Blue Crush Raspberry Flavored Iced Tea - Peach Raspberry Strawberry All fruit flavored Margaritas - Only frozen Garnished with a Lime Sangria Margarita - Rocks or Frozen Orange, Cherry, and Lime Garnish Response to House Salad? - Eggs, Tomatoes, Cheese, and Croutons okay? What Dressing? Response to a bottled beer? - ID?Frozen Mug? Response to Margarita? - ID? Flavor? Salt/Sugar? Rocks/Frozen? Response to Sweet Potato? - Caramel and marshmallows? response to potato? - Cheese, Bacon, Butter, Sour Cream? IMPORTANT NOTES - -Our potato are rolled in Bacon grease, so a baked potato and mashed potato are no good for people who can't eat pork -Ribs CAN came without bbq sauce but pulled pork CANNOT -Cannot get 2 drinks at once Response to Steaks? - Temp? Ask if the color of the temp is okay? Smothered? Response to Country fried Chicken/ Steak? - Choice of gravy? Smothered? Apps delivered within? - 10 Min Salad Delivered within? - 5 min of the app Entree delivered within? - 15-20 minGrilled shrimp dinner - Over a bed of rice AND 2 sides (because the meal is small) Beef tips - Comes with mash pot or rice WITH 1 side Filet Medallions - 3- 3 oz medallions (9 oz) over a bed of rice AND SERVED WITH TWO SIDES Salmon - 5-8 oz Filet Salad - 2 Filet Medallions (6 oz) (ask what temp) Blue Cheese crumbles italian dressing Tomatoes Crutons Bacon Red Onion Side of Blue Cheese Dressing