ATI MENTAL HEALTH QUESTIONS WITH CORRECT ANSWERS

Things you dont do or say when talking to client Correct Answer - Asking irrelevant questions Offering personal opinions Giving advice Giving false reassurance Minimizing feelings Changing the topic Asking "why" questions Offering value judgements Asking too many questions Responding with approval or disapproval Older adults and communication techniques Correct Answer - Minimize distraction. Allow plenty of time to respond. Better to use close ended questions. If there is impaired communication, ask for input from family or caregiverd so that you may determine extent and how to best care for them. Clarifying Correct Answer - "Clarify confusion" Restating Correct Answer - Repeat using client exact words they used Reflecting Correct Answer - Direct focus back to client so they can examine their feelings