BMZ ACADEMY
BMZ ACADEMY
@061 262 1185/068 053 8213/0717 513 14
BMZ ACADEMY 061 262 1185/068 053 8213/0717 513 144
, BMZ ACADEMY
QUESTION 1
Discuss the role of stakeholder management in the Nando's project. How did the project
team engage with franchisees, suppliers, and employees to ensure that everyone was
aligned with the new design and understood their role in the rollout?
Role of Stakeholder Management in the Nando's Project
Stakeholder management plays a crucial role in the success of any project, including
the Nando's project. It involves identifying, analyzing, and engaging with stakeholders
to ensure their needs and expectations are met. In the case of Nando's, the project
team focused on engaging with franchisees, suppliers, and employees to ensure
alignment with the new design and a clear understanding of their roles in the rollout.
Engaging with Franchisees
Franchisees are important stakeholders in the Nando's project as they operate
individual restaurants under the Nando's brand. To ensure their alignment with the new
design, the project team likely conducted regular meetings and consultations with
franchisees. These interactions would have provided an opportunity to share project
updates, address concerns, and gather feedback. By involving franchisees in the
decision-making process, the project team could ensure that the new design met their
operational requirements and aligned with their business goals.
Engaging with Suppliers
Suppliers are another key stakeholder group in the Nando's project. They provide the
necessary materials and resources for the new design implementation. The project
team likely engaged with suppliers through regular communication channels, such as
meetings and emails, to discuss project requirements, timelines, and any potential
challenges. By maintaining a strong relationship with suppliers, the project team could
ensure a smooth supply chain and timely delivery of materials, minimizing disruptions
to the rollout.
BMZ ACADEMY 061 262 1185/068 053 8213/0717 513 144
, BMZ ACADEMY
Engaging with Employees
Employees, including both restaurant staff and corporate employees, are vital
stakeholders in the Nando's project. Their understanding of the new design and their
roles in the rollout is crucial for successful implementation. Contact for assistance 061
262 1185/068 053 8213/0717 513 144. The project team likely conducted training
sessions, workshops, and communication campaigns to ensure that employees were
well-informed about the changes and their responsibilities. By providing clear
instructions, addressing concerns, and involving employees in the process, the project
team could foster a sense of ownership and commitment, leading to a smoother
transition to the new design.
Therefore, stakeholder management in the Nando's project involved engaging with
franchisees, suppliers, and employees to ensure alignment with the new design and
a clear understanding of their roles. Regular communication, consultations, and
training sessions were likely used to address concerns, gather feedback, and provide
necessary information. By actively involving stakeholders, the project team aimed to
create a collaborative environment and ensure the successful implementation of the
project.
Question 2
Analyse the challenges that Nando's faced in managing the rollout of the new design
across multiple countries. How did the project team address differences in local tastes,
customs, and regulations, and what were the key success factors in achieving a
consistent brand identity across all locations?
Challenges in managing the rollout of the new design across multiple countries
Rolling out a new design across multiple countries can present several challenges for
a company like Nando's. Some of the challenges they may have faced include:
BMZ ACADEMY 061 262 1185/068 053 8213/0717 513 144
BMZ ACADEMY
@061 262 1185/068 053 8213/0717 513 14
BMZ ACADEMY 061 262 1185/068 053 8213/0717 513 144
, BMZ ACADEMY
QUESTION 1
Discuss the role of stakeholder management in the Nando's project. How did the project
team engage with franchisees, suppliers, and employees to ensure that everyone was
aligned with the new design and understood their role in the rollout?
Role of Stakeholder Management in the Nando's Project
Stakeholder management plays a crucial role in the success of any project, including
the Nando's project. It involves identifying, analyzing, and engaging with stakeholders
to ensure their needs and expectations are met. In the case of Nando's, the project
team focused on engaging with franchisees, suppliers, and employees to ensure
alignment with the new design and a clear understanding of their roles in the rollout.
Engaging with Franchisees
Franchisees are important stakeholders in the Nando's project as they operate
individual restaurants under the Nando's brand. To ensure their alignment with the new
design, the project team likely conducted regular meetings and consultations with
franchisees. These interactions would have provided an opportunity to share project
updates, address concerns, and gather feedback. By involving franchisees in the
decision-making process, the project team could ensure that the new design met their
operational requirements and aligned with their business goals.
Engaging with Suppliers
Suppliers are another key stakeholder group in the Nando's project. They provide the
necessary materials and resources for the new design implementation. The project
team likely engaged with suppliers through regular communication channels, such as
meetings and emails, to discuss project requirements, timelines, and any potential
challenges. By maintaining a strong relationship with suppliers, the project team could
ensure a smooth supply chain and timely delivery of materials, minimizing disruptions
to the rollout.
BMZ ACADEMY 061 262 1185/068 053 8213/0717 513 144
, BMZ ACADEMY
Engaging with Employees
Employees, including both restaurant staff and corporate employees, are vital
stakeholders in the Nando's project. Their understanding of the new design and their
roles in the rollout is crucial for successful implementation. Contact for assistance 061
262 1185/068 053 8213/0717 513 144. The project team likely conducted training
sessions, workshops, and communication campaigns to ensure that employees were
well-informed about the changes and their responsibilities. By providing clear
instructions, addressing concerns, and involving employees in the process, the project
team could foster a sense of ownership and commitment, leading to a smoother
transition to the new design.
Therefore, stakeholder management in the Nando's project involved engaging with
franchisees, suppliers, and employees to ensure alignment with the new design and
a clear understanding of their roles. Regular communication, consultations, and
training sessions were likely used to address concerns, gather feedback, and provide
necessary information. By actively involving stakeholders, the project team aimed to
create a collaborative environment and ensure the successful implementation of the
project.
Question 2
Analyse the challenges that Nando's faced in managing the rollout of the new design
across multiple countries. How did the project team address differences in local tastes,
customs, and regulations, and what were the key success factors in achieving a
consistent brand identity across all locations?
Challenges in managing the rollout of the new design across multiple countries
Rolling out a new design across multiple countries can present several challenges for
a company like Nando's. Some of the challenges they may have faced include:
BMZ ACADEMY 061 262 1185/068 053 8213/0717 513 144
