Travel and Tourism Industry and the Travel Professional exam with correct answer 2024.

What does the term "travel" mean? - answer-The physical transportation of a person from one point to another What does the term "tourism" mean? - answer-It is the activity of people traveling to, visiting and/or staying in places outside their usual environments, for leisure, business or other purposes Which are the seven principal sectors of tourism? - answer-Transportation; accommodation; attractions; events and conferences; food and beverage; tourism services centers; retail travel outlets Is tourism the largest industry worldwide? - answer-No, it is the fourth largest industry worldwide (but the fastest growing one) The age of the "generalist" is being replaced by...? - answer-It is being replaced by the age of the specialist What does "the age of the specialist" mean? - answer-One who sells travel experiences that match specific interests and life-styles Which are the three main sectors of the Travel and Tourism industry, in terms of volume? - answer-The airlines, hotels and tour wholesalers For many medium and large corporations, which categories are often among the three highest categories of expenses? - answer-Travel and entertainment costs There must be a good mix and balance between the basic 5 A's that are essential to a successful destination. What are the 5 A's? - answer-Accessibility, Activities, Amenities, Attractions and Accommodation What are one of the major obstacles to tourism development and investment in a destination? - answer-Lack of adequate accessibility The travel industry has seen many examples of destinations losing both business and their long-term reputation because they have failed to provide what? - answer-They have failed to adequately provide high standards of infrastructure services and facilities What is the second most important business requirment for a travel business owner? - answer-To have a well-trained staff Is technology important for the travel business? - answer-Yes, a good understanding of technology trends and issues is imperative Travel and Tourism is a highly seasonal industry. How could you turn this challenge into an opportunity? - answer-Use the low seasons to train and plan for the high season to come What do you need, as a travel agent, to be able to deliver good service and finalize a sale? (Seven things) - answer-Creativity; A love for the job; Communication and presentation skills; Service-mindedness; Resourcefulness; Patience; A cool head What does the "International Air Transport Association" (IATA) do? - answer-IATA supports aviation with global standards for airline safety, security, efficiency and sustainability. IATA's mission is to represent, lead, and serve the airline industry What does "United Federation of Travel Agents' Associations" (UFTAA) do? - answer-The main objective of the association is the promotion, development, and expansion of the travel and tourism industry worldwide. Practically, it acts as the negotiating body between travel agents and international organizations What does "United Nations World Tourism Organization" (UNWTO) do? - answer-UNWTO is the United Nations agency responsible for the promotion of responsible, sustainable and universally accessible tourism What does "World Travel and Tourism Council" (WTTC) do? - answer-WTTC is the global authority on the economic and social contribution of Travel & Tourism. WTTC promotes sustainable growth for the Travel & Tourism sector, working with goverments and international institutions to create jobs, drive exports and generate prosperity What does "International Hotel and Restaurant Association" (IH&RA) do? - answer-IH&RA is the only international trade association exclusively devoted to promoting and defending the interests of the hotel & restaurants industry worldwide. Officially recognised by the United Nations, IH&RA permanently monitors major issues of concern and advocates industry positions before the international agencies What does "American Society of Travel Agents" (ASTA) do? - answer-ASTA is the world's largest association of travel professionals. The main objective of ASTA is the promotion, advancement of the interests of members, safeguarding the traveling of people against frauds, misrepresentation, and other unethical practices What does "European Travel Agents and Tour Operators Associations" (ECTAA) do? - answer-ECTAA's activities range from European Union policy affairs (tourism policy, consumer protection, visa policy, standards, etc.) and IATA matters to destination matters (promotion of selected destinations, dealing with destination issues, such as health and safety, travel restrictions, etc.) What does "Pacific Area Travel Association" (PATA) do? - answer-PATA works with the mission to contribute to the responsible growth and sustainable development of travel and tourism in Asia Pacific through the protection of the environment, the conservation of heritage and support for education and sustainable tourism What does "International Congress and Convention Association" (ICCA) do? - answer-ICCA is the global association leader for the international meetings industry and specialises in the international association meetings sector, offering unrivalled data, education, communication channels, and business development and networking opportunities What are the International Travel and Tourism associations and organizations good for? - answer-They are good sources of information on global trends, statistics, research and other forms of information. They play an important role in defending the interests of both the industry at large as well as their own specific sectors. They are also important points of contact and networking National Travel and Tourism organizations are important because...? - answer-They attract tourists to their destinations and gain knowledge by participating in international conventions and such Practicing responsible travel and tourism as a travel agent means that you...(Name two things) - answer-1. Are knowledgeable about travel services, packages, tours, and activities that are destination friendly, respecting a destination's environment and communities. 2. Educate customers about the importance of respecting the destinations they visit "Tourism can bring as much disadvantage to a destination as it brings benefits" - True or false? - answer-True What does "CSR" mean? - answer-The term "Corporate Social Responsibility" (CSR) refers to practices and policies undertaken by corporations intended to have a positive influence on the world