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DECA BUSINESS MANAGEMENT & ADMINISTRATION CLUSTER EXAMS 2024/2025 (VERSIONS 1 & 2) ALL 200 QUESTIONS AND CORRECT ANSWERS (BRAND NEW!!)

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DECA BUSINESS MANAGEMENT & ADMINISTRATION CLUSTER EXAMS 2024/2025 (VERSIONS 1 & 2) ALL 200 QUESTIONS AND CORRECT ANSWERS (BRAND NEW!!) 1. You have a customer on the phone who always ends up talking about his personal life for far too long. Today, he's telling you a long story about his recent vacation. However, you have several other calls on the line and tons of work to do. How should you handle this situation? A. Tell the customer you don't have time to talk about personal issues, so he should stay on topic. B. Tell the caller you're happy to hear about his vacation, but you have to take another call. C. Transfer the call to someone else who has more time to talk to the customer. D. Talk to the customer as long as he wants to appear more interested. - ANSWER-B 2. Marsha wants to invest her savings in a business. However, she wants to protect all of her personal assets. Which type of business ownership would be most appropriate for Marsha? A. Sole proprietorship

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Institution
DECA BUSINESS MANAGEMENT & ADMINISTRATION CLUSTER
Course
DECA BUSINESS MANAGEMENT & ADMINISTRATION CLUSTER

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Uploaded on
March 5, 2024
Number of pages
65
Written in
2023/2024
Type
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Contains
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  • deca

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