SHRM CP Exam - Motivational Theories Questions And Answers 100% Pass 2024.

Needs Theory - Maslow - correct answer Maslow's Pyramid - Five Categories of needs that must be met from bottom to top. 1) Physiological 2) Safety and Security 3) Belonging and Love 4) Esteem 5) Self-Actualization Needs Theory - Herzberg - correct answer There are two factors affecting behavior. Motivation (intrinsic) and Hygiene (extrinsic). Must satisfy Hygiene first... won't create motivated employees but can remove things that interfere with motivation Intrinsic factors - challenging work, meaningful impact, recognition Extrinsic factors - job security, pay, conditions Needs Theory - McClelland's Three Needs - correct answer Individuals are motivated by three desires: Achievement - drives people to tackle work that produces meaningful results. Appreciate challenge, periodic feedback, a chance of success. May prefer to work alone. Affiliation - drives people to make social connections & be part of a group. Feedback comes from being liked. May prefer collaboration. Power - drives people to have/exert control over others. Aimed at creating personal gain, institutional gain. May increase desire for competition. Everyone has all three needs, but in different proportions. Needs Theory - Self-Determination - correct answer Humans have a desire to grow (intrinsic motivation). Employees motivated by: Competence - desire to master a task Relatedness - experience to interact & be part of a group