PHR Exam Practice Test Questions With Complete Solutions

Which of the following forecasting methods relies on collecting independent evaluations from experts and summarizing the information? Assessment center Nominal group technique Time-series analysis Delphi technique correct answer: Delphi technique Utilizing employee skills to keep or gain a competitive advantage is known as: succession planning. forecasting. strategic management. benchmarking. correct answer: strategic management. Which organizational structure best suits a business with numerous offices and distribution centers? Product Hierarchical Hybrid Geographic correct answer: Geographic Q. A project is expected to net $600,000 in income with project costs of $350,000. What is the expected ROI for this project? 57% 72% 171% 277% correct answer: 171% Which of the following statements is true regarding a cash flow statement? A. Due to timing of cash transactions, it is a mix of current and previous years' transactions. B. It only includes the cash transactions from the year in which it is prepared. C. Cash flowing out in a given period equals the amount recorded in accounts payable. D. Cash flowing in during a given period equals sales plus accounts receivable. correct answer: Due to timing of cash transactions, it is a mix of current and previous years' transactions. A group process for organizational diagnosis is used when: A. structure and the number of participants are known. B. confidentiality and trust relationships are necessary. C. larger population input and baseline data are needed. D. a high degree of interaction among participants is desired. correct answer: larger population input and baseline data are needed. Which of the following reasons for termination of employment is most likely to be disputed by the affected employee? Business reorganization Workplace closure Union activity Diminishing need for work correct answer: Union activity What behavior exemplifies a good ethics facilitator? A. Encourages the group to examine ethical issues from a variety of viewpoints without singling out the views of any one participant B. Develops a comfortable setting while raising issues which elicit emotionally charged feedback from individuals C. Lectures on the company's philosophies to reinforce the company's strategic initiatives D. Develops ethical standards that apply to all situations correct answer: Encourages the group to examine ethical issues from a variety of viewpoints without singling out the views of any one participant A learning organization emphasizes: creative thinking. continuous development. system improvement. flexible scheduling. correct answer: continuous development. An example of corporate social responsibility would be: mission statement. productivity measures. human rights. hiring practices. correct answer: human rights. To avoid liability for negligent hiring, an employer should conduct: A. financial credit checks and loan history. B. pre-employment background checks, including criminal history. C. reference checks from all prior employers. D. multiple behavioral assessment interviews. correct answer: pre-employment background checks, including criminal history.