Chapter 1
Defining the Human Service Professional
Multiple Choice
1. The human services professional degree was first offered in what decade?
A. 1940s B. 1950s C. 1960s D. 1970s E. 1980s
ANS: C P. 2
2. Most human service programs are at what level of education?
A. Associate’s D. Doctoral
B. Bachelor’s E. A and B
C. Master’s F. C and D
ANS: E P. 2
3. Which of the following are you not likely to see human service professionals focus
upon?
A. Supportive work
B. Problem-focused work
C. Working with the unconscious
, D. Working in the present
E. HSPs would focus on all of the above.
ANS: C P. 5
4. Of the following list, which role would a human service professional not assume?
A. outreach worker D. Evaluator
B. behavior changer E. psychotherapist
C. advocate
ANS: E P. 4
5. Which of the following is not one of the 12 skills standards important to the work
of the human service professional?
A. Monitoring medication dosages
B. Community and service networking
C. Educational, training, and self-development
D. Crisis intervention
ANS: A P. 5
6. Which of the following associations is mainly for psychologists?
A. APA B. PSY C. NPSY D. NASW E. NAP
ANS: A P. 6
,7. Which of the following associations is mainly for social workers?
A. NSWA B. HSWA C. AASW D. AACA E. NASW
ANS: E P. 7
8. Which of the following associations is mainly for counselors?
A. NACA B. ACA C. NOHS D. AACA E. NASW
ANS: B P. 7
9. Which of the following associations is mainly for couple and family counselors?
A. MFTC B. AAMFT C. NOHS D. ACA E. NASW
ANS: B P. 7
10. Professional associations serve which of the following purposes?
A. Sponsor national and regional conferences
B. Publish newsletters and journals
C. Provide grants for field-related projects
D. A and B, but not C
E. All of the above
ANS: E P. 9
, 11. Which of the following does not tend to have master’s- or doctoral-level
licensure?
A. Psychologist D. Counselor
B. Psychiatrist E. All have licensure
C. Social worker
ANS: E PP. 6-7
12. Which of the following associations is mainly for human service professionals?
A. NASW B. AHSA C. NOHS D. HSWA E. ACA
ANS: C P. 9
13. Which characteristic has been most related to client change?
A. Listening D. Competence
B. Relationship Building E. Open-mindedness
C. Genuineness
ANS: B P. 12
14. An empathic person is one who:
A. has experienced the problem of another person.
B. has dealt with that kind of problem before.
C. has been certified as being empathic.
Defining the Human Service Professional
Multiple Choice
1. The human services professional degree was first offered in what decade?
A. 1940s B. 1950s C. 1960s D. 1970s E. 1980s
ANS: C P. 2
2. Most human service programs are at what level of education?
A. Associate’s D. Doctoral
B. Bachelor’s E. A and B
C. Master’s F. C and D
ANS: E P. 2
3. Which of the following are you not likely to see human service professionals focus
upon?
A. Supportive work
B. Problem-focused work
C. Working with the unconscious
, D. Working in the present
E. HSPs would focus on all of the above.
ANS: C P. 5
4. Of the following list, which role would a human service professional not assume?
A. outreach worker D. Evaluator
B. behavior changer E. psychotherapist
C. advocate
ANS: E P. 4
5. Which of the following is not one of the 12 skills standards important to the work
of the human service professional?
A. Monitoring medication dosages
B. Community and service networking
C. Educational, training, and self-development
D. Crisis intervention
ANS: A P. 5
6. Which of the following associations is mainly for psychologists?
A. APA B. PSY C. NPSY D. NASW E. NAP
ANS: A P. 6
,7. Which of the following associations is mainly for social workers?
A. NSWA B. HSWA C. AASW D. AACA E. NASW
ANS: E P. 7
8. Which of the following associations is mainly for counselors?
A. NACA B. ACA C. NOHS D. AACA E. NASW
ANS: B P. 7
9. Which of the following associations is mainly for couple and family counselors?
A. MFTC B. AAMFT C. NOHS D. ACA E. NASW
ANS: B P. 7
10. Professional associations serve which of the following purposes?
A. Sponsor national and regional conferences
B. Publish newsletters and journals
C. Provide grants for field-related projects
D. A and B, but not C
E. All of the above
ANS: E P. 9
, 11. Which of the following does not tend to have master’s- or doctoral-level
licensure?
A. Psychologist D. Counselor
B. Psychiatrist E. All have licensure
C. Social worker
ANS: E PP. 6-7
12. Which of the following associations is mainly for human service professionals?
A. NASW B. AHSA C. NOHS D. HSWA E. ACA
ANS: C P. 9
13. Which characteristic has been most related to client change?
A. Listening D. Competence
B. Relationship Building E. Open-mindedness
C. Genuineness
ANS: B P. 12
14. An empathic person is one who:
A. has experienced the problem of another person.
B. has dealt with that kind of problem before.
C. has been certified as being empathic.
