worker
What characteristics of personal appearance can be used to create a positive first impression?correct
answerWell groomed natural appearance.
A dental patient tells the assistant, "I hate coming to the dentist". An empathetic response would
be:correct answer"why? Our dentist is the best in the business."
Sally begins her new job as a nursing assistant at Shady Pines Nursing Center on Monday. What should
she do before purchasing a uniform?correct answerCheck the facility's dress code for nursing assistants.
Empathycorrect answerBeing able to identify and understand other peoples feelings.
Dependabilitycorrect answerMaintain good attendance and must accept responsibility required for your
position.
Patiencecorrect answerBe tolerant and understanding
Enthusiasmcorrect answerenjoy your work and display a positive attitude.
Tactcorrect answerhaving the ability to say or do the kindest or most fitting thing to not offend your
patient.
Responsibilitycorrect answerwilling to be held to accountable for your actions