PAST QUESTIONS FROM ACHE'S
BOARD OF GOVERNORS EXAM 2023
QUESTIONS AND ANSWERS VERIFIED
AND ALREADY PASSED
For the routine service cost center, an increase in the number of patient days over
the budgeted number of patient days will result in:
1. A higher average cost per patient day.
2. A lower average cost per patient day.
3. An increase in the budgeted fixed costs for the routine service cost center.
4.No change in the average cost per patient day. - CORRECT ANS 2.
Which of the following balance sheet items would differ between a for-profit and a
not-for-profit healthcare organization?
1.Retained earnings.
2.Plant, property, and equipment.
3.Real estate.
4.Investments. - CORRECT ANS 1.
Which of the following leadership actions most clearly supports organizational
transformation toward total quality management?
1.Convening and chairing the Quality Council.
2.Changing the name of the quality department from QA to CQI.
3.Requiring all direct reports to attend an introductory course in TQM.
4.Hiring a customer service representative. - CORRECT ANS 1.
In the healthcare field, the accountability of management is best measured by the:
1.Balance maintained between service quality and operational efficiency.
2.Results shown on the annual expense and income statement.
3.Balance maintained between physician satisfaction and patient needs.
4.Degree to which management's needs are met - CORRECT ANS 1.
Consumer "report card" development and distribution has become a high priority for
managed care organizations because:
BOARD OF GOVERNORS EXAM 2023
QUESTIONS AND ANSWERS VERIFIED
AND ALREADY PASSED
For the routine service cost center, an increase in the number of patient days over
the budgeted number of patient days will result in:
1. A higher average cost per patient day.
2. A lower average cost per patient day.
3. An increase in the budgeted fixed costs for the routine service cost center.
4.No change in the average cost per patient day. - CORRECT ANS 2.
Which of the following balance sheet items would differ between a for-profit and a
not-for-profit healthcare organization?
1.Retained earnings.
2.Plant, property, and equipment.
3.Real estate.
4.Investments. - CORRECT ANS 1.
Which of the following leadership actions most clearly supports organizational
transformation toward total quality management?
1.Convening and chairing the Quality Council.
2.Changing the name of the quality department from QA to CQI.
3.Requiring all direct reports to attend an introductory course in TQM.
4.Hiring a customer service representative. - CORRECT ANS 1.
In the healthcare field, the accountability of management is best measured by the:
1.Balance maintained between service quality and operational efficiency.
2.Results shown on the annual expense and income statement.
3.Balance maintained between physician satisfaction and patient needs.
4.Degree to which management's needs are met - CORRECT ANS 1.
Consumer "report card" development and distribution has become a high priority for
managed care organizations because:
