USPS Exam 421 Window Clerk Exam 2025 Questions And Verified Answers | 100% Correct Answers UPDATED

421 Postal Exam


1. USPS: A business. One stop shopping for all delivery needs. Have the

Monopoly to deliver First Class Mail (FCM).


2. Perception: is REALITY


3. Need: A desire to improve or accomplish something.


4. HAZMAT: Does this package contain anything liquid, fragile,

perishable, poten- tially hazardous, perfume and lithium battery?


5. G.I.S.T.: Greet, Inquire, Suggest, Thank


6. Ready Post: Supplies we sell at Post Office Lobby


7. Engaging Our Customer: Greet

customer Ask the HAZMAT

Offer Express Mail

Offer Insurance and Delivery

Confirmation Offer additional

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,products to purchase Provide receipt


8. Express Mail & Priority Mail: Money making products and Premier

Shipping


9. Express Mail: 1-2 Days Guaranteed Delivery

$100 Insurance

Coverage If it fits it

ships.


10.Priority Mail: 2-3 Days Guaranteed Delivery

$50 Insurance Coverage

70 lbs. max and 108 inches max combined length and girth


11.Parcel Select: 70 lbs. max and 130 inches max combined length

and girth Ground Delivery (Bulk)

Designed for Large and Medium Mailers


12.Processing Categories::

Letter Flats
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, Machinable

Parcel Irregular

Parcel Outside

Parcel


13.Letter Size:

Rectangular 3 1/2 inches

in height

5 inches in length

.007 inches in thickness (cubic

foot) weigh 3 1/2 ounces




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